Senior Manager - Operations

As a Senior Manager – Operations you will manage multiple priorities in a customer‑centered environment. While leading a diverse group of team members, including Operations Associates, Drivers and Administrative Coordinators, you will interact with other internal departments such as Sales as well as external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution, oversee key performance indicators (KPIs) to maintain and improve service quality, and may manage employees in a unionized environment. Responsibilities Manages all aspects of the location(s) to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as relates to Operations) inventory and quality management systems. Management responsibility of a location or locations that could include multiple warehouse management systems, multiple location oversight, and/or multifaceted customer value added services. Maintains a safe, secure and inclusive workplace. Manages, coaches, mentors, hires and trains employees. This also includes performance management. Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000). Manages expense‑based profit and loss statement (P&L) to plan. Drives efficiencies within the facility using LEAN methodologies. Maintains facility tour‑ready standards. Ensures preventative maintenance on the facility and on all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure). Matches facility capacities to customer/sales professionals’ expectations. Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations. Work with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance. Actively engaged in developing annual budgets for the facility. Qualifications High School Degree or Equivalent required; Bachelor’s Degree preferred. 7+ years’ operations experience, specifically in distribution center facilities preferred. Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point). Experience managing a group or team of individual contributors and/or indirectly supervising support staff. Ability to effectively communicate in both group and individual settings. Capable of handling multiple priorities with a high sense of urgency. Ability to travel 0-25% of the time. Compensation Compensation: $119,327 - $161,092 annually. This amount is the base salary; offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. Benefits Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Equal Opportunity Wesco International, Inc., including its subsidiaries and affiliates ('Wesco') provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr Wesco