Senior Instrumentation and Analytical Specialist [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Instrumentation and Analytical Specialist based in the United States.

This role is a high-level field-based technical and commercial expert position within laboratory diagnostics and automation systems. You will serve as a subject matter expert across instrumentation, informatics, and laboratory automation, helping healthcare organizations optimize system performance and improve operational efficiency. The position combines deep technical expertise with customer-facing strategic influence, supporting solution design, installation, optimization, and lifecycle management. You will work closely with major healthcare systems and internal commercial teams to deliver training, technical workshops, and system improvements that enhance diagnostic workflows. The environment is dynamic and highly collaborative, involving cross-functional engagement across sales, service, marketing, and product development. This role is ideal for a technically advanced professional who can bridge complex scientific systems with business impact and customer success.

Accountabilities:

• Serve as a subject matter expert in laboratory automation, diagnostics instrumentation, and informatics systems, providing advanced technical guidance across customer engagements.
• Lead system installations, configurations, and optimization initiatives to enhance performance of diagnostic and laboratory automation solutions.
• Conduct in-depth workflow and system assessments to identify improvement opportunities in instrumentation, middleware, and informatics platforms.
• Design and deliver technical workshops, training programs, and demonstrations for customers and internal Technical Solution Design teams.
• Act as a key technical advisor across the full solution lifecycle, including sales support, implementation, optimization, and renewal stages.
• Build and maintain strategic relationships with key healthcare accounts to support retention, expansion, and customer satisfaction.
• Perform advanced data analysis using instrumentation and automation data tools to support performance optimization and decision-making.
• Collaborate with cross-functional teams including sales, marketing, and global product teams to align technical solutions with business needs.
• Lead competitive analysis and contribute to differentiating technical positioning in the marketplace.
• Ensure compliance with quality systems, standards, and regulatory requirements across all technical activities.

Requirements:

• Bachelor’s degree in a related scientific, technical, or engineering field.
• 7+ years of experience in laboratory diagnostics, automation systems, or related technical solution environments.
• Strong expertise in installing, configuring, and optimizing automated diagnostic systems and laboratory automation platforms.
• Deep knowledge of clinical laboratory workflows, instrumentation systems, and informatics or middleware solutions.
• Proven experience in technical sales support, solution design, or customer-facing technical advisory roles.
• Strong ability to perform data analysis and leverage automation or instrumentation data mining tools.
• Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear business value.
• Demonstrated leadership in cross-functional initiatives and ability to influence stakeholders in a matrixed environment.
• Strong problem-solving skills with the ability to operate in fast-paced, customer-driven environments.
• Willingness to travel up to 75% across customer sites in the United States.

Benefits:

• Competitive base salary ranging from $99,300 to $198,700 depending on experience and location.
• Performance-based compensation opportunities.
• Comprehensive medical, dental, and vision insurance coverage.
• Retirement savings plan with employer contributions.
• Tuition reimbursement and continuing education support programs.
• Strong career development opportunities within a global healthcare organization.
• Employee wellness programs and additional family support benefits.
• Opportunity to work on advanced diagnostic technologies with direct impact on healthcare outcomes.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.