MEDICAL RECEPTIONIST UROLOGY

Medical Receptionist

The Medical Receptionist provides customer service and clerical support within a fast paced department. A certification in Clinical Medical Assisting for the purpose of order entries is preferred.

• Schedules and relays information to patients for laboratory tests, medical examination, and consultations
• Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
• May assist in patient and family education by providing educational material and general health information to patients and family members.
• Answers telephones, screens callers, and relays messages.
• Maintains calendar and schedules return appointments.
• Electronic access to email, HER, calendars, and other basic office support software.
• Uses automated systems to access, enter, and edit patient information.
• Other duties as assigned/necessary.

AS EXPECTED WITH ALL HEALTHCARE POSITIONS, MUST ADHERE TO HIPAA/OSHA/BLOODBORNE PATHOGEN REGULATIONS AND MAINTAIN ASSOCIATED WORKPLACE TRAININGS

Qualifications

Skills

Required

Time-Management

Advanced

Telephone Etiquette

Advanced

Teamwork Ability

Advanced

Scheduling

Advanced

Reliable Transportation

Advanced

Organizational

Advanced

Oral Communication

Advanced

Multi-Tasking

Advanced

Medical Office

Advanced

Interpersonal

Advanced

Electronic Medical Record

Some Knowledge

Documentation

Advanced

Customer Service

Advanced

Computer

Advanced

Attention to Detail

Advanced

Accuracy

Advanced

Behaviors

Required

Team Player

Works well as a member of a group

Loyal

Shows firm and constant support to a cause

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Education

Required

High School or Equivalent or better.

Preferred

Some college or better. Technical/other training or better.

Experience

Preferred

Registered or Certified Medical Assistant (Preferred) Previous medical office experience highly preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.