Field Applications Engineer - Oregon
ASML Boise
Introduction to the job This position is to lead the effort in developing and supporting HMI e-Beam Inspection (EBI) products at customer sites to drive learnings and deliver solutions to next generation e-Beam problems. The person filling this position will be a key driver in collaborating with ASML and customer to develop EBI solution for yield improvement. Role and responsibilities
- Responsible for application excellence of installed base, including Drive sufficient (high) utilization; Recipe setup and recipe maintenance; Use case development; Maintain TTTM; Drive bug fix and new feature through SO system; Handle emergency service calls as required; Provide application training to customer (not overall official training)
- Responsible for NPI engagement: demo at HMI and evaluation at customer site
- Responsible for H2H execution (installed base and NPI) at customer site
- Responsible for BKM creation and knowledge sharing (BKM library)
- Responsible for use case collection and analysis (Part of customer intelligence)
- Prepare and execute EBI at customer site
- Work with account teams and marketing organizations to define the package that meets customers' requirements.
- Demonstrate technical leadership through problem solving, training and presentation.
- Own project collaboration and drive technical engagement with the goal of meeting customer requirements and achieve tool-of-record configuration.
- Bachelor degree in Physics or Engineering.
- Minimum 4-6 years of relevant work-related experience as metrology and inspection engineer from customer or competitor. Less experience required with higher education.
- SEM metrology and/or inspection experience is highly desired
- Experience in defining market needs based on deep understanding of customers, applications and products
- Experience working with internal and external customers, understanding requirements and developing solutions
- Proven experience in driving technical projects from inception to completion
- Capable of detailed Data Analysis and creation of experiment summary presentation
- Design of Experiments creation for various use cases and sharing of results internally or to a customer
- Excellent problem analysis and solving skills
- Knowledge/hands-on experience with software/technical tools
- Can observe and respond to people and situations and interact with others encountered in the course of work.
- Can learn and apply new information or skills.
- Must be able to read and interpret data, information, and documents.
- Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
- Ability to complete assignments with attention to detail and high degree of accuracy.
- Proven ability to perform effectively in a demanding environment with changing workloads.
- Result driven-demonstrate ownership and accountability.
- Identifies bottlenecks and drives improvements.
- Work independently or as part of a team and follow through on assignments with minimal supervision.
- Demonstrate open, clear, concise and professional communication.
- Ability to establish and maintain cooperative working relationships with co-workers and customer.
- Work according to a strict set of procedures within the provided timelines.
- Strong English communication skills - both written and oral, ability to influence, etc.) and present to a technical audience
- Capability to lead team and co-work with related teams
- Motivated, pro-active, self-driven and flexible
- Good coordination skills and communications skills
- Good team player and committed to the success of ASML
- Good customer communication skills
- Prolong sitting and working at tool four hours or longer inside fab is frequently needed.
- Must be willing and able to travel up to 15%.
Vacancy posted 10 days ago
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