Bilingual Quality Assurance & Customer Experience Lead

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is seeking a skilled Call Quality Assurance professional to manage and improve customer interactions. You will monitor calls, analyze feedback, and train support agents to enhance overall customer satisfaction. Ideal candidates will have over 8 years of relevant experience and a demonstrable ability to implement quality improvement initiatives. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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