Housekeeper

ABOUT US The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for residents and staff. Under the direction of the Superintendent, the Housekeeper provides housekeeping services throughout assigned resident floors, resident rooms, common areas, offices, and other designated areas. The Housekeeper works respectfully and professionally with residents, recognizing the importance of privacy, dignity, independence, and personal choice. Please Note: This is a full-time position (5) days a week on-site Job Duties & Responsibilities Resident Rooms & Floors Clean and maintain assigned resident rooms and resident-floor areas in accordance with established housekeeping schedules and sanitation standards. Dust, sweep, mop, vacuum, and clean floors, surfaces, furniture, windows, mirrors, and other glass surfaces as appropriate. Make residents' beds and change bed linens according to established schedules or as needed. Clean and sanitize resident bathrooms, including toilets, sinks, showers, floors, and other surfaces. Empty and properly dispose of trash from resident rooms and common areas. Assist with decluttering and organizing resident spaces as appropriate and within the scope of the position. Replenish resident supplies such as toilet paper, hand soap, and other approved housekeeping supplies. Identify and report maintenance issues, safety hazards, damaged equipment, pest concerns, or other conditions requiring attention. Maintain clean and orderly housekeeping closets and designated storage areas. Assist with laundry services, including collection, washing, drying, folding, and distribution of linens or other items as assigned. Replenish cleaning supplies, paper products, hand soap, and other designated supplies. Assist by monitoring housekeeping supplies and notify the Superintendent when supplies need to be reordered. Follow established procedures for the safe storage, labeling, handling, and use of cleaning products and equipment. Health Safety & Sanitation Use cleaning products, chemicals, and equipment safely and according to manufacturer instructions and organizational policies. Follow appropriate procedures for handling and disposing of trash, contaminated materials, and other waste. Promptly report safety hazards, spills, damaged equipment, or other conditions that could pose a risk to residents, staff, or visitors. Follow building emergency procedures and respond appropriately to emergencies within the scope of the position. Participate in fire safety, emergency preparedness, infection control, and other required training. Resident Relations & Teamwork Interact with residents in a respectful, courteous, and professional manner. Protect resident privacy and dignity while performing housekeeping services in resident rooms and other personal spaces. Maintain appropriate professional boundaries with residents. Communicate respectfully with residents and respond appropriately to housekeeping-related requests or concerns. Work cooperatively with the Superintendent, PCA team, social services staff, property management, maintenance staff, and other building personnel. Report observations regarding resident needs, changes in condition, safety concerns, or other issues to the appropriate supervisor or staff member in accordance with organizational procedures. Maintain confidentiality regarding resident information and other sensitive information encountered in the course of work. Contribute to a positive, respectful, and welcoming residential environment. Required Knowledge Skills & Abilities Ability to follow written and verbal instructions and established housekeeping procedures. Ability to work independently while also functioning effectively as part of a team. Basic knowledge of cleaning methods, equipment, and products. Ability to organize work, manage time effectively, and complete assigned tasks within established schedules. Strong attention to detail and commitment to maintaining high standards of cleanliness and sanitation. Ability to interact respectfully and professionally with residents, including older adults and/or individuals with disabilities. Ability to identify and report safety hazards, maintenance concerns, and other conditions requiring follow-up. Ability to maintain confidentiality and appropriate professional boundaries with residents. Ability to communicate effectively with supervisors, coworkers, residents, and other members of the building team. Required and Preferred Education, Experience and Credentials High School Degree/ GED or 4 years of relevant work experience. Ability to speak, read, and write English as required by applicable regulations and organizational requirements. Physical Requirements This position requires regular physical activity, including standing and walking for extended periods; bending, stooping, reaching, kneeling, pushing, and pulling; and lifting and carrying supplies or equipment weighing approximately 20 pounds. The position may require working in resident rooms, bathrooms, common areas, offices, laundry areas, storage areas, and other building spaces. The employee must be able to safely perform housekeeping duties using standard cleaning equipment and products and follow all applicable workplace safety procedures Must be able to lift or push up to 20 pounds at a time. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees' qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 8am- 4pm 35 hours

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