Barista

DESCRIPTION

Position Overview

In your position as a Barista, you will be responsible for possessing an in-depth knowledge of all Just Love procedures and processes outlined in the operations manual and the ability to carry them out with a high degree

of efficiency.

Key aspects of the position:

• Create a positive guest experience by creating a high level of service.
• Consistently complete all assigned tasks for a given shift with excellence and attention to detail and pride in the result of the work.
• Seek to develop in-depth knowledge of all food safety and handling procedures and ensure that actions comply with all codes, procedures and standards.
• Fosters a working environment consistent with Just Love's core values and principles.

Expectations/Benchmarks

• Running successful shifts including hitting the targeted ticket times.
• Knowledge of all menu items
• Generate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing and catering initiatives.

Reports to: Lead Barista

Probationary Period: Your first 90 days will be a probationary period. You are an At-Will employee and the company or you, may terminate your employment for any reason during this time period.

Training: We will provide you with a written training manual outlining all aspects of your job and a training outline. This will be a logical progression of training so that all aspects of your position are coveredWe will work with you daily to make sure you are properly indoctrinated with our processes, procedures, and the fundamental workings of our company.


Compensation: Your position description and compensation plan may be changed at management's discretion to support business objectives. Any changes will be communicated prior to a new payroll period starting. A payroll period is a two-week period that the company pays on every other Friday.

REQUIREMENTS

• Interest and ability to learn, catch on quick and apply what you have learned
• Energy, enthusiasm and a passion for Just Love Coffee Cafe
• A coachable, teachable and team oriented mindset
• Good work habits, do what you say you will do, follow up when you say you will do it
• Integrity and honesty
• Smile and interact with guests

Just Love Coffee Cafe Overview

Just Love Coffee Cafe is the specialty coffee cafe that goes the extra mile to serve all our customers food and coffee that is of the highest quality. Our customers are the reason we are here and we want them to know they are welcome and part of the family.

Our Philosophy on Service and Quality

Service - Every Just Love Coffee Cafe associate takes pride in his or her job... a factor that we believe is essential to the consistent delivery of a quality product and to maintaining our high guest service standards

An important part of our job is to make the guest's job easier. Whether it's a regular order, catering, or just a simple conversation, our guests can always count on us to respond to their needs promptly and professionally

Quality - A good reputation is the single greatest asset an individual or a business can possess. And it can only be acquired by proving yourself. Through the years we've built a solid reputation as a Company that believes in excellence. We strive to instill quality in every aspect of our business. Through the years, Just Love has strived to build and maintain a reputation of excellent service, superior products, and friendly guest care. We have many guests today who have been with us since the Company was founded. We think that kind of guest loyalty says a lot about who we are and why we guard our reputation so carefully.

Our Vision Statement

To be genuine in the service we provide every guest, committed to excellence in the quality of our offerings, and devoted to being a catalyst for love to everyone our brand touches.


Core Values

Be Genuine - Real smiles. Real concern. Real care. Every person who engages with our brand, whether a team member or guest, deserves honesty in our service to them.

Be Excellent - Excellence is not perfection. Rather, excellence is striving to be better than we were before. It understands that the most seemingly insignificant responsibility given is significant to the greater mission and vision of the brand. There are no small efforts in anything we do.

Be a Catalyst for Love - Every day we become part of someone's story. We have the opportunity to help make bad days good and good days even better. The desire to make the world a better place is woven into the fabric of our brand. It costs nothing. You only need to look around you for opportunities where you can.... just love.