Support Services Specialist

Summary See below for important information regarding this job. Duties Manages, coordinates, and provides oversight in support services which include, utilities, telephone services, custodial, refuse, pest management, environmental, police and fire, medical, mail, radio frequencies and fuel requirements. Coordinates various government-furnished services with many levels of government and commercial organizations involved in the Distribution Center's base support structure. Plans and coordinates the maintenance, repair, modification of installation facilities and mechanized material handling equipment. Responsible for maintenance and upkeep of the physical structures, utilities and grounds of the installation. Ensures the Service Provider (SP) complies and follows all environmental regulatory requirements. Implements the Quality Assurance Surveillance Plan (QASP) for SP compliance with government furnished property and service requirements. Serves as Accountable Property Officer (APO) for personal property and maintaining hand receipts. Prepares and presents briefings to Command Staff, higher headquarters, and visitors. Requirements Must be a U.S. citizen Tour of Duty: Set Schedule Security Requirements: Non-Critical Sensitive with Secret Access Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. Fair Labor Standards Act (FLSA): Non-Exempt Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. Recruitment Incentives: Not Authorized Bargaining Unit Status: No Pre-Employment Physical: Not Required Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See for more information. Qualifications To qualify for a Support Services Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting to insure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities, and equipment maintenance. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify for grade level GS-11 based on education in lieu of specialized experience, you must possess 3 full academic years of graduate level education or a Ph.D. or equivalent doctoral degree in a major study related to public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. C. Combination: Equivalent combinations of education and experience are also qualifying for grade level GS-11 for which both education and experience are acceptable and may be computed by first determining the applicant's total 2 qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. Work Environment The work environment involves everyday risks or discomforts that require normal safety precautions. Work is performed in an office type setting where the work area provides adequate light, heat, and ventilation or in an industrial environment where lighting may be limited, temperatures may vary and ventilation can be poor; however, research and reviews will require frequent visits into warehouse and operational areas of the Distribution Center. These industrial areas include warehouses, secured areas, outdoor spaces, and warehouse areas with mechanized material handling equipment. Some exposure to weather, dust and noise is likely during reviews. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Physical Demands Work is primarily of a sedentary nature, usually performed in an office setting. Occasional periods of walking, standing, bending, and carrying of light items, such as paper or small parts may be required. Work may require the use of a forklift or other MHE. Must be able to pass a MHE physical. The incumbent may be required to visit any of the outlying areas to perform duties and research data in support of special studies or reviews. Occasional use of ladders and stairs will be required to access elevated operational areas from at least 40 feet. Occasional travel may be required. As required by 5 C.F.R. 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. 1194). For Important General Applicant Information and Definitions go to: Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. #J-18808-Ljbffr DLA Careers