Licensed Optician - Deerfield Beach, FL - For Eyes

Role Overview At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear. Position Details Requisition ID: 931028 Store #: 00M306 FE Deerfield Beach Position: Full-Time General Function The Licensed Optician delivers the brand value proposition & helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high‑quality eyewear which exceeds our customers’ expectations. Major Duties & Responsibilities Greets all customers with a warm welcome, exchanges names, and ensures they know what to expect. Shows urgency in providing service to customers and satisfying their needs. Custom fits glasses & precisely places prescription in lenses. Acts as a leader in optical acumen that provides a voice for associates. Takes & records measurements, adjusts or fits eyewear correctly, and ensures finished eyewear meets standards and customer requirements. Attracts new customers. Explores the needs & priorities of customers by asking open‑ended questions. Is attentive to details, asks follow‑up questions for clarity, reads verbal/non‑verbal cues, reviews prescriptions, and identifies special needs. Assists co‑workers with difficult or complex areas of product needs and prescriptions. Utilizes store tools and adheres to Brand Store Commitments. Performs work accurately and thoroughly utilizing all technology despite time pressure and customer volume. Demonstrates superior product knowledge and takes initiative to describe the features and benefits of various lenses and frames using appropriate tools. Reinforces customers’ final selection. Anticipates problems, explores underlying reasons for customer issues, strives to develop long‑term solutions, and ensures customers are satisfied and expectations exceeded. Acts quickly for resolution and partners with management as necessary. Possesses the ability to multi‑task, prioritize, and manage time with competing priorities. Commits to delivery date & time, seeks feedback, and asks for referrals. Strives to achieve exceptional results on Brand KPIs & competencies. Presents, celebrates, and educates at pick‑up. Takes pride in store appearance, shows initiative to keep the store clean, attractive, and organized. Secures and protects company assets under your control. Informs management of safety opportunities and demonstrates safe work practices. Possesses a “can do” spirit & strong drive for results; self‑motivated with a desire for continual learning and improvement. Adheres to company policies & procedures, including but not limited to discounting, promotions, & inventory management. Sells on your feet 80%–100% of the time. Additional duties may be assigned as needed (e.g., customer calls, dispensing eyewear, etc.). Maintains proper dress code, including name tag & associate tablet. Basic Qualifications High School graduate or equivalent State licensure Optical dispensing experience Strong customer service skills: communicator, listener, & team builder Knowledge of current store merchandise Basic math skills Awareness of current fashion trends Selling skills – ability to use & carry an iPad/tablet Familiarity with POS, computers & calculators Compensation & Benefits Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the United States receive preference in accordance with Tribal Law. #J-18808-Ljbffr