Front of House Manager

Benefits Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) matching Competitive salary Dental insurance Employee discounts Free food & snacks Position Summary We're hiring an experienced, hospitality-driven Front of House Manager to join our service team as we open Deepwell — the newest full-service restaurant from the Kindred Hospitality group. This role is suited to a leader who takes pride in building a strong service culture, developing a team, and delivering a consistently exceptional guest experience. We’re searching for a lively, energetic person with a heart for hospitality and a passion for food, wine, & spirits. Someone who enjoys working with a team to improve leadership and has a great sense of integrity. About Us Deepwell is an upscale casual restaurant and part of a growing local restaurant group, with several other restaurants in the area owned by Joe & Katy Kindred. Our culinary team has earned numerous James Beard Foundation nominations along with other national and local accolades. We're known for seasonally-driven menus, craft beer and cocktail programs, and a stellar wine list — and we're looking for team members who bring the same level of care to the guest experience that our kitchen brings to the plate. Responsibilities Oversee daily front-of-house operations, ensuring high standards of hospitality and service Hire, train, schedule, and develop servers, bartenders, hosts, and support staff Manage reservations, seating flow, and service pacing during high-volume shifts Lead pre-shift meetings to communicate menu changes, specials, and service expectations Address guest concerns and special requests promptly and professionally Monitor labor costs, scheduling, and staffing levels to align with service needs Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house Uphold and enforce health, safety, and responsible alcohol service standards Support hiring, performance management, and team culture initiatives Qualifications Previous experience as a Front of House Manager, Assistant General Manager, or similar leadership role required; upscale or fine dining experience strongly preferred Strong leadership, organizational, and conflict-resolution skills Working knowledge of wine, craft beer, and cocktail programs Experience with POS systems, scheduling software, and labor management Excellent communication skills and composure under pressure Ability to stand and walk for extended periods Flexibility to work night shifts, weekends, and holidays as needed Must meet minimum age requirements for overseeing alcohol service per NC state law Compensation & Benefits Pay: Competitive, based on experience. Starting at $60,000 per year. 401(k) with company match Health, dental, and vision insurance (full-time) Employee Discounts Opportunity for growth within a multi-location restaurant group Job Type: Full-time, 50 Hours a Week Schedule: Night shift Shift: 10-hour shift Restaurant Type: Upscale casual #J-18808-Ljbffr