River Guide- Adventures on the Gorge
Aramark
River Guide- Adventures on the Gorge
The River Guide II is responsible for providing exceptional and safe guide services to whitewater participants during rafting trips at Adventures on the Gorge. This is accomplished in the role through providing exceptional guest experience during their scheduled trips.
Job Responsibilities:
- Arrive at scheduled time dressed and ready to work
- Perform pre-trip tasks as assigned by the Trip Leader and River Managers
- Prepare equipment at the put-in as designated by gear truck driver/trip sweep boater
- Provide guests with specific safety instructions regarding equipment and trip plan
- Maintain trip order/plan established by the Trip Leader
- Provide interesting and entertaining information about popular locations or specific points of interest
- Assist with post-trip jobs i.e. loading/unloading rafts, washing lunch dishes, etc.
- Attend post trip video (if applicable)
- Maintain a working knowledge of all products and services offered by AOTG
- Adheres to safety policies and procedures to ensure safety of guests
- Guides should test the communications equipment prior to operation
- Must be a knowledgeable guide for clients and provide support and reassurance
- Ensures security of company assets and a safe work environment through daily maintenance and housekeeping
- Works in conditions that involve exposure to unusual elements and extreme temperatures
- Maintains excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.
Qualifications:
- Completion of AOTG training program or equivalent
- Training in First Aid protocols such as Wilderness First Responder, Wilderness Advanced First Aid, Wilderness EMT or EMT/Paramedic preferred
- Must have extensive experience guiding in the same or related environment
- Sit, stand, swim, and walk for varied amounts of time
- Demonstrates interpersonal and communication skills, both verbal and written
- Must be available to work flexible hours
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing
- This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)
About Aramark:
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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