Dining Room Server

Dining Room ServerCreate Meaningful Dining Experiences. Lead with Purpose.Are you an experienced hospitality professional who takes pride in exceptional service and meaningful resident interactions? Do you have the leadership skills to support your team, resolve concerns, and help improve daily dining operations? Join our team as a Dining Room Server and play an important role in creating an exceptional dining experience for our residents.Schedule: 4pm-7pmWhat's in it for you- Compensation & BenefitsCompetitive Pay - $13 – 14.50 hourly.The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.401(k) with a dollar-for-dollar company match up to 4%Hotel discounts at select Western States Lodging & Management propertiesEligible full-time associates are entitled to the following:Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) optionsOptional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.Personal Time Off (PTO) and Vacation benefitsWhat You'll DoServe as a primary point of contact for residents and guests during mealtimes.Address and resolve escalated resident and guest questions, concerns, and service issues with professionalism and care.Assist with scheduling and coordinating staff shifts to ensure appropriate dining room coverage.Train, mentor, and support newer Dining Room Servers on customer service standards, dining procedures, and best practices.Provide guidance and support to team members during busy or high-pressure dining periods.Monitor dining room operations to ensure cleanliness, safety, organization, and service standards are consistently maintained.Assist management with developing and implementing procedures, processes, and protocols that improve dining room operations.Identify opportunities to improve service, efficiency, resident satisfaction, and overall dining operations.Maintain inventory of dining room supplies and coordinate orders as needed.Assist with reservations, seating arrangements, special requests, and accommodations.Ensure resident dietary restrictions and individual dining preferences are communicated and appropriately addressed.Follow all food-handling, safety, sanitation, infection control, and loss-prevention procedures.What Makes You SuccessfulHigh school diploma or equivalent.3+ years of experience in dining, hospitality, customer service, senior living, or a related field.Valid Food Handler's Permit or ServeSafe Certification in the state you are applying in, as required by the state.Extensive knowledge of dining room operations and customer service.Excellent communication and interpersonal skills.Strong leadership abilities with the confidence to guide, mentor, and support team members.Strong problem-solving skills and the ability to resolve escalated concerns effectively.Knowledge of food safety, sanitation, and infection control practices.Physical RequirementsFrequent walking and standing throughout the shift.Ability to frequently bend, stoop, sit, stand, and reach.Ability to frequently lift items weighing up to 50 pounds using proper body mechanics and lifting techniques.Ability to meet the physical demands of the position with or without reasonable accommodation.Successfully pass required post-offer, pre-employment drug testing and any required post-employment testing.You Know You're Successful When…Residents consistently receive attentive, personalized, and professional dining service, even during the busiest mealtimes. You are trusted to handle concerns, support your teammates, and help keep dining operations running smoothly. New team members look to you for guidance, management relies on your initiative and judgment, and residents and families know they can count on you to deliver a welcoming and exceptional dining experience.Why Join Western States Lodging & Management?Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.Our mission is simple: Serving You Like Family. That commitment extends beyond our guests and residents—it defines how we treat our associates and business partners. We believe that great people build great communities, which is why we invest in our team through meaningful work, ongoing professional development, and opportunities for long-term career growth. At Western States Lodging & Management, we encourage every team member to serve as an Ambassador of our values, a trusted Consultant who brings knowledge and solutions, a Collaborator who builds strong relationships through teamwork, and a Coach who is passionate and empowers others to learn, grow, and succeed.Whether you're launching your career or bringing years of experience, you'll find a workplace where your contributions are valued, your ideas are welcomed, and your potential is supported every step of the way.Apply today and discover why thousands of associates have chosen Western States as the place to build a meaningful career.