Shift Supervisor

$10 - $15 per hour

MilkShake Factory Preston Valley

Dallas, TX

Job Description

Benefits:

Growth path to AGM
Fun, team-oriented environment
Tips average out between $4-$7/hour
$10-$15/hour + tips
Family-owned business
40% Employee Discount
Training & development

Who We Are

MilkShake Factory has been perfecting handspun shakes and premium chocolates since 1914. Our new Preston Valley location is locally owned and operated — and we're bringing the best milkshakes and chocolate North Dallas has ever seen.

No fryers. No grease. Just desserts, community, and a team worth showing up for.

The Role

You're the one who keeps the shift humming. As Shift Supervisor, you lead the floor — opening, closing, coaching team members, and making sure every guest leaves happy. You're not just following the recipe. You're setting the standard.

What You'll Do

Own your shift: open/close, floor leadership, and team direction
Train, coach, and give real-time feedback to team members
Drive sales through sampling, upselling, and genuine enthusiasm for the product
Craft high-quality shakes, sundaes, and dipped chocolates to standard — every time
Handle customer concerns with calm and professionalism
Manage cash, food safety, and store organization with accuracy and care
Keep the manager informed on team performance and anything worth flagging

What We're Looking For

Previous customer service experience required; leadership or supervisory experience preferred
You read the room — you can adjust the team based on how busy it is
Strong communicator, calm under pressure, and reliable
Cash-handling experience and attention to detail
Flexible availability including weekdays, evenings, weekends, and holidays
HS diploma or GED; able to stand for extended periods and lift up to 25 lbs

Why This Job

Chill dress code, great team, real community
No grease and no fryers
Grow into management — we promote from within and mean it
Become a chocolate expert (seriously, other chocolate will never hit the same)
Get in early - we're opening our first North Dallas location and you'd be part of building from scratch

Locally owned. Nationally backed. Come shake things up!

Apply

Vacancy posted 11 days ago

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