Epic EHR Director of Delivery, Growth & Market Expansion

We are the leading provider of professional services to the middle market globally. Our focus is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Epic EHR Director – Delivery, Growth & Market Expansion Responsibilities Draw upon your demonstrated technical and industry knowledge to become a trusted advisor to our clients. Drive the national growth strategy for Epic advisory, implementation, and optimization services. Lead the sales and proposal process for Epic opportunities from qualification through contract execution. Leverage your existing network and personal brand to identify, pursue, and secure new Epic opportunities. Lead and support delivery of EHR implementations and optimization initiatives; provide strategy and planning guidance to implementation teams. Develop and maintain executive-level relationships with CIOs, CFOs, COOs, CMIOs, and other healthcare leaders. Represent the firm at client meetings, industry conferences, executive briefings, and speaking engagements to build brand awareness and generate new opportunities. Travel regularly to client sites, conferences, and internal leadership meetings to support relationship development and strategic pursuits. Establish strong internal relationships across service lines to create sustained referral channels and pipeline growth. Partner with leaders across the firm to identify, shape, and pursue Epic‑related opportunities within existing and prospective client accounts. Mentor and coach business development teams, partners, and account leaders on how to effectively position and sell Epic services. Help build and scale an Epic practice focused on implementations, optimizations, and advisory services. Oversee development of client‑facing materials, including proposals, statements of work (SOWs), and executive presentations. Partner with the Practice Leader and delivery leadership to align scope, pricing, staffing, margin, and risk expectations. Support the development and negotiation of MSAs, BAAs, and related engagement agreements in coordination with legal and risk teams. Translate client needs into clearly defined, defensible SOWs aligned with firm standards and delivery capabilities. Oversee a healthcare IT book of business across Epic implementations, optimization, advisory, and change management engagements. Effectively manage and mentor multidisciplinary teams to deliver high‑quality, client‑centric solutions. Design and deliver innovative service offerings aligned with market needs. Manage multiple client engagements while providing leadership on proposals and internal initiatives. Model the firm’s core values of respect, integrity, teamwork, excellence, and stewardship in all interactions. Recruit and retain a talented Epic consulting team. Establish a network of internal and external relationships that lead to a sustained book of business and market‑related growth strategy. Professional Qualifications Bachelor's or master’s degree in business, computer science, informatics, public health, healthcare administration, or a related discipline. Minimum of 10 years of experience in healthcare IT, healthcare consulting, or related leadership roles. Prior consulting or client‑facing experience around EHR implementation and optimization services. Demonstrated success selling Epic‑related services, including advisory, implementation, and optimization engagements. Proven track record of meeting or exceeding annual sales or revenue targets. Experience leading complex Epic pursuits, including proposal development, pricing strategy, and contract execution. Strong understanding of the Epic ecosystem, including health system implementations, Community Connect models, and optimization initiatives. Experience presenting to and building relationships with senior healthcare executives (CIO, CFO, COO, CMIO, etc.). Proven ability to mentor and enable business development teams, account leaders, or partners on how to sell Epic services. Strong business acumen, including knowledge of healthcare operations, financial drivers, and technology strategy. Experience working in or with large, complex health systems or multi‑entity healthcare organizations. Demonstrated ability to build and scale consulting teams and service offerings. Exceptional interpersonal, written, and verbal communication skills. Team‑oriented mindset with strong collaboration and leadership capabilities. Willingness and ability to travel approximately 60% (up to 75% as needed). Preferred Qualifications Active Epic certification(s) or prior hands‑on Epic implementation experience. Experience in a large national or global consulting firm. MBA, MHA, or related advanced degree. Experience building or scaling a healthcare or Epic consulting practice. Established relationships within the Epic ecosystem, including health systems, Community Connect hosts, or strategic partners. Experience developing go‑to‑market strategies, alliances, or industry programs. Prior leadership experience with a national or multi‑region sales or consulting portfolio. Benefits & Compensation At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands while maintaining the ability to serve clients. Learn more about our total rewards at RSM Benefits . Compensation Range: $134,000 - $269,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. Equal Opportunity & Accommodation All applicants will receive consideration for employment as RSM does not tolerate discrimination or harassment based on race, color, creed, sincerely held religious beliefs, practices or observances, sex (including pregnancy or disabilities related to nursing), gender, sexual orientation, HIV status, national origin, ancestry, familial or marital status, age, physical or mental disability, citizenship, political affiliation, medical condition (including family and medical leave), domestic violence victim status, past, current, or prospective service in the US uniformed service, US Military/Veteran status, pre‑disposing genetic characteristics, or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at View phone number on click.appcast.io or send us an email at View email address on click.appcast.io. RSM does not intend to hire entry level candidates who will require sponsorship now or in the future (i.e., F‑1 visa holders). If you are a recent U.S. college / university graduate with 1–2 years of progressive and relevant work experience in a similar role to the one for which you are applying, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. #J-18808-Ljbffr RSM US LLP