Senior Account Manager, Car Dealer Channel
Compensation Data
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:
- Integrity - We act honestly because nothing is more important than our reputation.
- Teamwork - We are better together.
- People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
- Accountability - We own our actions and decisions; we do what we say we are going to do.
- Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.
Description
The Senior Account Manager, Car Dealer is responsible to profitably grow NTW/TBC sales, gross margin and share of market in targeted growth channels. The Sr. Account Manager, Car Dealer will focus on Domestic New Car dealers, and Import dealers as designated. Success will be achieved through maintaining a customer-centric approach and flawless collaboration with the respective local Distribution Center Operations, Sales Operations, Sales Leadership and other TBC departments and functions.
Responsibilities
- Actively engage and grow current and prospective customers in assigned market
- Work cross-functionally with Supply Chain Operations, Sales Operations, Finance, Marketing, and many other areas of the business
- Develop strong relationships with customers by Physical Visits/Teams Calls and supplier partners
- Participate in the deployment of marketing/promotional programs
- Demonstrated ability to convert or transition leads to profitable sales
Additional Responsibilities
- Average of 64 Physical Calls per month. Friday being the ADMIN Day.
- Facilitate and communicate NTW/TBC specific promotions and programs
- Facilitate dealer training opportunities and deliver strong presentation skills
- Develop customized business plans to present to customers to assist them in growing their business
- Ability to organize and analyze data to aid in the decision-making process
Continued Responsibilities
- Use Salesforce.com to increase interaction with customers, track opportunities and unlock growth
- Hold monthly and quarterly business reviews with customers to show ways to grow their business, and articulate how NTW can help them do so
- Meet and exceed established sales metrics and targets
- Be the voice of the customer and marketplace
- Develop and execute Share of Wallet growth plan for top 20 car dealers (focus dealers) in book of business
Added Responsibilities
- Develop and execute Local DC product screen to drive increased return on capital employed
- Collaborate with tire manufacturing sales reps to drive associate dealer compliance and share of wallet growth and sign new associate dealers.
- Be the benchmark for the Region in use of Salesforce
- Represent peers on Sales Team Advisory Council or another corporate initiative to increase Sales performance
- Gain people management experience through mentoring an early career co-worker
- Including coaching, developing, participation in performance reviews
- Other duties as assigned
Qualifications
- B.A. or B.S. Business, Sales or Marketing preferred
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Proven sales experience
- Automotive, tire experience or other transferrable sales skills
- Demonstrated business and financial acumen across the organization
- Professional appearance and virtual/in-person communication skills required
- Self-motivated and self-directed with a strong results orientation
- Valid driver’s license and CarData compliant vehicle
- Ability to work autonomously with limited supervision
- Self-starter; can work independently with little to no daily/weekly guidance
- A willingness to relocate as needed
- Bilingual in Spanish /English is a plus
Benefits
- Market competitive compensation
- 401(k) and Roth with company match. Immediate 100% vesting
- Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
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