Parts Outfitter Associate

Description The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well‑organized parts department. Key Objectives Quickly locate, source, and distribute parts for service jobs, customer orders, and inventory needs Provide knowledgeable guidance to customers and staff regarding RV parts, accessories, and product compatibility Maintain proper stock levels, ensure accurate counts, and support timely restocking Responsibilities Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal Process customer orders in person, by phone, and online, including quotes, invoices, and returns Maintain knowledge of RV brands, systems, and commonly used components Communicate with vendors to check availability, pricing, or track special orders Assist in cycle counts, inventory audits, and resolving discrepancies Provide recommendations on accessories, upgrades, and add‑on products that enhance customer experience and increase sales What You’ll Bring Ability to pass a background and drug test Demonstrate alignment with the Company’s vision, mission, and core values in all interactions Experience in RV parts, automotive parts, hardware retail, or a similar environment (preferred but not required) Strong customer service and communication skills Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance) Ability to stay organized, multitask, and manage inventory in a fast‑paced environment Comfort with computers and parts‑management software Attention to detail and willingness to learn the technical aspects of RV components Expected Results Accurate and timely delivery of parts to customers and technicians Improved service workflow due to efficient parts management High customer satisfaction through knowledgeable and friendly assistance Reduced inventory errors, stockouts, and service delays Well‑organized parts department that supports efficient daily operations Resources Parts management and inventory software tools Vendor catalogs, OEM parts guides, and technical reference materials Support from purchasing, service, and customer service teams Training on RV systems, product lines, and parts‑management best practices Organized storage areas, displays, and equipment for stocking and handling parts Perks Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company‑paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. #J-18808-Ljbffr