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Desktop Technician

Medasource

Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026. Skill sets: Familiarity with Windows 10 and 11. Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office) Comfortable swapping computer hardware/peripherals. Basics of installing software/drivers within Windows. Job Description: Our client is upgrading our workstation fleet from Windows 10 to Windows 11. Our client currently has ~5K desktops and laptops that need to be upgraded. Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11. The client will provide training on internal processes such as imaging/software installation. This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment - our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement. This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required. #J-18808-Ljbffr Medasource

Vacancy posted 5 days ago
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