Cloud Engineer

Cloud Engineer

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a brand new opportunity for a qualified Cloud Engineer to join their team for a hybrid role in Atlanta, GA. This is an intermediate-level role (Windows & Azure) responsible for supporting and maintaining daily system operations across corporate, retail, and cloud environments. This position focuses on resolving escalated Windows and Microsoft 365 incidents, executing system deployments, and supporting administration of Azure workloads and enterprise identity services. The role ensures the availability, performance, stability, and security of endpoint and server environments while working within established standards, escalation paths, and change control processes. This role also supports FinOps accountability by assisting with Azure resource tracking, tagging standards, and usage reviews to promote responsible cloud spending. The Cloud Engineer contributes to operational maturity through improved documentation, proactive monitoring, and continued support of patching, automation, and modernization efforts.

Duties and Responsibilities:

• Provide Tier 2 support for escalated Windows-related incidents and service requests, ensuring timely resolution and clear communication
• Perform advanced troubleshooting for Windows endpoints and Windows Server issues (authentication, performance, access, patch failures, service disruptions)
• Support Active Directory administration including user/group management, access controls, and troubleshooting permissions-related issues
• Support Group Policy administration including troubleshooting policy applications, resolving conflicts, and validating compliance
• Administer and troubleshoot Microsoft 365 services including escalated mailbox, Teams, OneDrive, and SharePoint-related issues (as assigned)
• Support Azure administration tasks including VM operations, monitoring alerts, performance tuning, backup validation, and recovery actions under approved standards
• Support endpoint lifecycle tasks including Intune/Autopilot troubleshooting, application deployments, and device compliance validation
• Execute and remediate endpoint and server patching activities, including validation of patch success and follow-up troubleshooting for failed updates
• Maintain accurate documentation including runbooks, SOPs, troubleshooting guides, and asset/system inventory updates
• Follow change control processes and participate in scheduled maintenance windows, ensuring post-change validation and proper ticket documentation
• Utilize PowerShell and automation to streamline repeatable tasks and improve operational efficiency
• Support FinOps accountability by applying Azure tagging standards, validating resource ownership, and assisting with usage reviews to improve cost visibility and responsible cloud spending
• Assist with identification of cost optimization opportunities (idle resources, oversized compute, unnecessary storage consumption) and coordinate remediation through documented standards and the change process
• Provide guidance to Level 1 engineers through escalation support, troubleshooting coaching, and knowledge sharing
• Participate in on-call rotation as part of team growth and support critical incidents as scheduled
• Participate in scheduled maintenance windows and execute approved changes with proper validation and documentation

Skills and Qualifications:

• Strong understanding of Windows OS administration and troubleshooting concepts in enterprise environments
• Working knowledge of Windows Server administration including services, roles/features, permissions, and event log analysis
• Working knowledge of Active Directory administration including users, groups, OU structure, delegated permissions, and account lifecycle support
• Working knowledge of Group Policy concepts including troubleshooting policy application and validating endpoint/server

Wage Range: The rate for this position is between $37.50 - $50.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.