Community Engagement Coordinator

Community Engagement Coordinator

The Community Engagement Coordinator (CEC) is a relationship cultivator extraordinaire. S/he is a champion for the National Service Center (NSC) to acquire new giving partners while building awareness of YFC's work through effectively using the processes and practices provided through YFC's national development model. Both relationally gifted and motivated by metrics, the CEC is energized by proactive conversations that culminate into seeing a potential giving partner introduced to YFC's work, invited to give, and by seeing enhanced missional commitment towards stated benchmarks and goals. Additionally, s/he is motivated by seeing partners become more generous in their ongoing giving, and by seeing lapsed partners re-engage with our mission. S/he is involved in the entire process of bringing in new prospects and cultivating relationships that connect them to opportunities for involvement and financial giving and ultimately life-long partners of Youth For Christ.

Essential Functions

• Builds relationships through faithful, personalized touchpoints with current and potential giving partners interested in funding YFC's mission/national service center operations, going beyond mass communications.
• Graciously and respectfully invites prospects toward financial partnership, and encourages NSC staff to do the same.
• Effectively follows-up with attendees of all events, and respondents of all communication, entering information into database, cultivating relationships with new partners, guiding them to involvement.
• Pro-actively reaches out to potential giving partners in an effort to inspire participation with YFC's mission.
• Leads in relational care of all partners by reporting missional progress, and by expressing gratitude through thank you notes, personal calls, and gifts as appropriate.
• Develop a 'YFC Champions' program, by inspiring giving partners to indicating their future or regular intents to give, helping YFC plan ministry sustainability and expansion into our future.

Event Support (Physical and Virtual)

• Organizes and executes one "See The Story" event monthly, one "Be The Story" event annually and one "Appreciation Event" annually (virtual or physical):
  • Organizes and hosts regular "no-ask" donor acquisition tours according to targeted goals (virtual or physical)
  • Organizes and hosts "financial ask" events and strategies according to targeted goals (virtual or physical)
  • Organizes and hosts appreciation events and strategies according to targeted goals (virtual or physical)
• In partnership with the External Marketing Team, executes acquisition-oriented events on social media channels.
• Manages invites and RSVP's to all events.
• Follows YFC Marketing Plan for promoting each event.
• Participates in tracking and reporting of data from events, mailing campaigns, etc.
• Adheres to YFC USA training and coaching, moving toward being a See The Story/Be The Story Champion coach for other CECs
• Assembles, empowers, and works with a team of volunteers to execute events.

Donor Communication

• Cross-trains with Operations Manager to utilizes tools and platforms provided by YFC's External Marketing department to prepare and send ministry updates to our giving partner base in the form of monthly letters, emails, etc.
• Collects ministry update content from staff, volunteers and kids (i.e. quotes, stories, images, footage) on an ongoing basis to customize monthly communications where appropriate.
• Implements lapsed donor communication strategies and personally follow-up, as advised and equipped by the YFC USA Development model.
• Implements special communication projects, as assigned

Volunteer Coordinator

• Works with interested adults to see them through the YFC Onboarding Process and serves to encourages them in their volunteer role with kids.
• Coordinates with the Ministry Director to assign volunteers their ministry roles.
• Coordinates with the Ministry Director volunteer training and regional and ministry leadership conference attendance.
• Coordinates annual volunteer review and assessment survey.
• Communicates with volunteers in order to encourage them in their ministry.
• Trains ministry site leaders in the area of empowering volunteers.
• Supports ministry site staff in empowering volunteers.

Spiritual Responsibilities

• Seek God's guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
• Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
• Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
• Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of faith expression.
• YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.

Fundraising Responsibilities

All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. [YFC may attach a minimum fundraising goal to certain projects, activities, departments, or individuals. As a Chapter Launch employee, you are given the opportunity to engage people in giving to the Ministry. These funds are used towards the expenses of your budget. It is the responsibility of every chapter launch employee to maintain a positive account balance with YFC/USA and to be responsible for maintaining and growing revenue stream in the form of regular giving partners. Therefore, following YFC/USA's policies and procedures for donor development and fundraising is expected.]

Position Requirements

Knowledge & Skills

• MUST enjoy building relationships—and talking on the telephone!
• Be comfortable in a public facing role
• Enjoy talking to people on the phone
• Be skilled in giving partner recruitment and relationship cultivation
• Have the ability to inspire, assemble, and mobilize staff to participate enthusiastically, meeting their "circle of influence" goals
• Possess the maturity and ability to interact with all types of people
• Enjoy developing relationships with people over time
• Be detail-oriented and committed to tracking every conversation in your database

Must be willing to demonstrate and/or possesses the following:

• Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility)
• Demonstrates proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others' ideas, welcoming candid input, recognizing others' need for grace and extending forgiveness and empathy. (Relentless Trust)
• Prioritizes others' needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie)
• Trusts God with new approaches and changes, and communicates needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
• Seeks and fosters authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empowers historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others' experiences. (Kingdom Inspired Diversity).

Credentials Required & Preferred Education

• Bachelor's degree preferred
• A passion and drive for fundraising, sales, customer service, or customer experience is a must

TRAINING PROVIDED: This role requires training in the See The Story/Be The Story /YFC Champions Playbook pending Best Practice. This on-demand virtual training is provided by the Leader Formation Department and will include resources to help fulfill the responsibilities of this role.

EEO Statement

Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws. YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the