COO Cross: CIB New Product and Business Activities Program Associate

Overview Santander is a global leader and innovator in the financial services industry, evolving from a high-impact brand into a technology‑driven organization. Our people are at the heart of this journey, driving a customer‑centric transformation that values bold thinking, innovation and the courage to challenge what’s possible. The role sits within the Corporate & Investment Banking (CIB) Chief Operating Office and supports product governance, business initiatives, and reporting activities across the organization. It focuses on maintaining visibility into the product pipeline, supporting governance processes, and delivering insights through reporting and dashboards. Responsibilities Support the execution of product governance processes, including intake, due diligence tracking, and ongoing monitoring of new products and business initiatives. Maintain and track the product pipeline, ensuring data accuracy, completeness, and timely updates across systems, databases, and reporting tools. Develop and maintain dashboards, reports, and presentations to provide clear visibility into pipeline status, key metrics, and governance outcomes. Analyze data and trends to generate actionable insights and support management decision‑making. Work with structured datasets and internal databases to extract, validate, and organize information for reporting purposes. Partner with stakeholders across business, risk, and operations to gather data requirements and translate them into effective reporting solutions. Prepare materials for management and committee meetings, including presentations and executive summaries. Support adherence to governance standards, policies, and procedures through documentation, data validation, and follow‑up activities. Assist in coordinating reviews, approvals, and stakeholder communications for new product and business initiatives. Maintain databases and document repositories for current and historical initiatives, ensuring consistency and usability of data. Identify opportunities to enhance reporting, improve data quality, and streamline processes through better use of business intelligence tools. Support audit, regulatory, and ad‑hoc requests by compiling accurate and timely information. Provide day‑to‑day support to the team and act as backup during absences, ensuring continuity of reporting, coordination, and key deliverables. Qualifications Bachelor’s degree in Business, Finance, Data Analytics, or a related field. 3‑6 years’ experience in one or a combination of the following: project management, business analysis, reporting, operations, or similar roles. Experience with business intelligence and reporting tools (e.g., Excel, Power BI, or similar). Strong Microsoft Office skills, particularly Excel and PowerPoint. Solid understanding of data structures and experience working with databases or large datasets. Ability to analyze data, identify trends, and present insights clearly and concisely. Strong attention to detail and commitment to data accuracy and integrity. Effective organizational and time‑management skills, with the ability to manage multiple priorities. Strong written and verbal communication skills. Ability to work collaboratively in a cross‑functional environment. Interest in learning about CIB products, governance processes, and risk frameworks. Preferred Qualifications Exposure to financial services, corporate banking, or investment banking. Familiarity with governance, risk, or control‑related processes. Experience building or maintaining dashboards for senior stakeholders. Working knowledge of Spanish desired but not strictly necessary. Base Pay Range Minimum: $107,500.00 USD Maximum: $132,500.00 USD Benefits Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. Our benefits are designed to support you, your family and your well‑being now and into the future. EEO Statement At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Additional Information This job description does not list all of the job duties. You may be asked by supervisors or managers to perform other duties. The employer may revise this description at any time. The job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. #J-18808-Ljbffr Santander US