Front Desk Associate

Front Desk AssociateThe Front Desk Associate will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.We offer:Competitive payTraining programsEmployee discounts and perksPromotion opportunitiesFitness-minded workplace cultureCertification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)Plus, additional perks!Responsibilities:Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gymPersonally checks each member into the gym using the proper check-in proceduresRegisters all guests into the gym using proper registration proceduresProvides new guests with a tour of the gym and helps answer questions about current membership optionsAssists guests with purchasing a new membershipAnswers phone in a professional and courteous manner and uses proper phone greeting techniquesProcesses retail and concession salesCleans and maintains the front desk areaRequirements:Excellent customer service skillsAbility to communicate effectively with both staff and membersAbility to multi-taskAbout Gold’s Gym:What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold’s Gym. Over the last 55 years, Gold’s Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu worked out at the original Gold’s Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.We attribute much of our success to our company culture. We’re down-to-earth, reliable, and entrepreneurial but also enthusiastic, collaborative, and creative.If this feels like you, we can’t wait to get your application!