Parking Assistant

Job Title: Parking Assistant Job Type: Part-Time, Hourly-Non-Exempt Location: Denver, Colorado Supervisor/Manager: CEO Pay Range: $21/hour Job Overview The Parking Assistant supports daily operations of surface parking facilities in Downtown Denver, working closely with the CEO and a team of parking enforcers to ensure efficient parking services, revenue collection, customer service, and light maintenance. Key Responsibilities Operations Support Issue citations for non-compliance, impound, boot or relocate vehicles as directed. Update lot signage to reflect current pricing. Assist in collection and security of all revenue from parking meters and other sources. Assist enforcement and event staff with parking-related activities during events (setup, traffic control, flagging, payment receipt, lot control). Assist with renewal of parking lot licenses and bonds, ensuring compliance and timely submissions. Customer Service Address customer inquiries and resolve issues promptly and professionally, answering questions about directions, events, building locations, and parking policies. Escalate issues related to customer experience to the CEO. Maintenance Coordinate with parking enforcers to keep facilities clean, safe, and well-maintained. Inspect and assess lots for maintenance issues, clean and repair parking meters, install signs, and pick up trash. Report any issues promptly to Property Management. Compliance Ensure compliance with all relevant regulations, policies, and procedures; implement and enforce parking rules and regulations. Qualifications Education Associate degree in business administration, management, or a related field preferred. Experience 1–2 years of experience in surface parking or a related field is preferred. Skills Excellent customer service and communication skills. Proficiency in using parking management software and hardware. Attributes Detail-oriented, proactive, able to work independently; high reliability and accountability; strong problem-solving abilities; commitment to continuous improvement. Reliable form of transportation required. Working Conditions Environment Work both indoors and outdoors in various weather conditions. Ability to stand and walk for long periods; occasional bending and sitting. Hours Part-time position with possible evenings, weekends, and holidays. Must accommodate a flexible schedule. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. #J-18808-Ljbffr Page Mechanical Group, Inc.