General Manager

Job Description

Job Description

THE JOB

Shop Leaders are responsible for the day to day operations, delivering on our brand promise to our f&m and guests, while driving top notch results across key performance indicators

 

&

We're pizza's future. We're a mission-driven, culture-carrying community. We're that better flavor, quality ingredients, kinda pie. We're not 'Big Pizza,' and proud to be so. Because we're doing more – a more livable wage, a more socially conscious vision, and more real actions. And we're being more; so, expect more.

 

• Lead daily operations
• Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps and actions to drive the business
• Leads weekly manager + pre-shift meetings to drive key goals + objectives throughout the Shop
• Maintains fast, accurate service, positive guest experience, + ensures consistent execution against quality standards.
• Adheres to health + safety codes, as well as Company safety + security policies
• Recruits, interviews, + hires team members, conducts performance reviews
• Develops future leaders for the business
• Engages in feedback conversations + manages team performance
• Follows preventative maintenance program with regards to facility, equipment, + shop cleanliness.
• Builds relationships with vendors, community + neighbors

 

WE PROVIDE

• Flexible scheduling to match your lifestyle
• Unmatched growth opportunity
• Medical, dental, + vision benefits on day one
• Tax-free Commuter and Cell Phone Benefits
• 3-week Paid time off, including Thanksgiving Day + Christmas Day
• 15% of Base Salary Annual Bonus
• Option to participate in company 401k
• Company swag you'll actually want to wear!
• Free pizza

 

THE MUST-HAVES

• High School Diploma or GED; advanced degree a plus 
• At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees
• At least 18 years of age
• Food Handlers license or ServSafe certification required
• Strong time-management skills. Ability to multi-task, to prioritize and to organize.
• Ability to select, develop, inspire and manage strong teams.
• Strong communication skills, both written and verbal.
• Ability to delegate, follow-up and hold employees accountable.
• Proficient knowledge of computers, point of sale software, and restaurant back office software and reporting tools, including labor scheduling and inventory
• Available to work late nights, weekends, and holidays

 

IN SHOP REQUIREMENTS

• Must spend 80-90% of working shift on the floor or in the front of the shop.
• Able to on feet for extended periods of time
• Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat + bend
• Be able to exert well-paced mobility for up to 8 hours or as needed
• Be able to handle a knife confidently
• Be able to work in warm and cool environments with high-volume music playing
• Be able to tolerate potential allergens, including tree nut, egg, dairy, gluten, soy, + shellfish
• Be able to speak conversational English