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Customer Care Specialist

Precious Pals Inc

Job Description

Job Description

Position Type: Very Part-Time
Schedule: Sundays & Mondays (Required)
Additional Hours: Occasional fill-in shifts for call-offs, vacations, or other scheduling needs.

We are a family-owned pet store dedicated to providing exceptional customer service and helping pet owners find the products and support their needs. We value reliability, kindness, and a genuine love for animals.

We're looking for a dependable, friendly, and organized Customer Care Specialist to answer incoming phone calls and provide outstanding customer service. This role is perfect for someone seeking a consistent, part-time schedule with occasional opportunities for additional hours.

  • Answer incoming customer phone calls professionally and courteously.
  • Assist customers with product questions, store information, and general inquiries.
  • Help resolve customer concerns with patience and professionalism.
  • Accurately document customer requests and follow up when needed.
  • The ideal candidate is dependable, enjoys talking with people, communicates clearly, and takes pride in providing exceptional service.

Vacancy posted 26 days ago
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