Patient Access Specialist

Patient Access SpecialistHot JobPittsburgh, PA 15218Position Type Full TimeDescriptionJOB SUMMARY:This position is responsible for patient scheduling, registration, financial collections and the daily clerical support of the health center for the delivery of primary care to the patients and families of Metro Community Health Center.ESSENTIAL FUNCTIONS:Demonstrate a high level of skill at building relationships and customer serviceProvide counsel, support, advice, and support to patients and their familiesCreate new accounts by collecting registration data from new patients and creating new patient charts within the EMRMaintain accuracy of patient insurance information with all new and recurring patient visits, including scanning all insurance cards and updating income verification formCollect all co-pays, payments and balances, as required by office policiesEnter/apply patient payments to balances in computer systemMaintain appropriate use of fax machine, copier and computer; as directedCheck patients in and out for scheduled appointmentsAnswers incoming calls from patients and assists patients with scheduling needsTriage calls within the departmentObtain and enter new patient demographics; update patient information, as necessary, in the computer system to maintain accuracy for billingObtain and verify patient insurance information (coverage and deductible) utilizing online tools or by contacting insurance companiesMaintains compliance with all policies, procedures and lawsAble to work in a fast-paced environment with high call volumesOther duties as assignedQualificationsPOSITION REQUIREMENTS:High School Diploma or equivalent is requiredSuccessful completion of a medical receptionist or related program or 1 year of medical office experienceDemonstrated knowledge of medical terminology and HIPAA required