Clinical Account Executive-Home Health 2391990 | Metairie, Louisiana | LHC Group

Clinical Account Executive

Explore opportunities with Louisiana HomeCare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Clinical Account Executive (CAE), you will work within a facility or physician's office to coordinate care for all home health or hospice referrals to the agency beginning with the initial referral process. After that initial referral is made, the CAE will continue to coordinate communication regarding the care of all patients being provided care though the home health or hospice agency. The CAE is responsible for executing sales strategy of accounts to increase company market share through development and education.

Primary Responsibilities:

• Coordinates the referral of patients to home health or hospice, ensuring that patient choice of the home care services is honored.
• Evaluates patient's suitability for home health or hospice upon request from the physician/facility.
• Receives referrals from the physician/facility assigned and sends to the appropriate branch of the home health or hospice agency.
• Acts as a liaison between the patient/caregiver and the physician and the home health or hospice agency.
• Schedules and coordinates physician follow up appointments when appropriate.
• Receives patient reports from the agency field staff and communicates those reports directly to the physician/nurse.
• Communicates to the home health or hospice agency any orders or changes that the physician implements.
• Responsible for getting the home health or hospice physician orders signed and getting a copy of the orders to the home health or hospice agency.
• Follows up to ensure that the original order is mailed or delivered to the home health or hospice agency.
• Facilitates/orders DME equipment after obtaining a signed prescription from the physician. Sets up the delivery of the equipment and any special procedures or outpatient services, when applicable.
• Facilitates obtaining the proper physician documentation to meet the home health or hospice face to face encounter requirement
• Communicates with the DON or Branch Manager regarding any complaints or concerns that the physician has. The DON or Branch Manager will follow up to ensure that the issues are handled and corrected appropriately.
• Provides educational in-services regarding the services provided by the home health or hospice agency to physicians, nurses and other practitioners within a facility/physician office.

Required Qualifications:

• Formalized clinical training from an accredited institution
• Licensed in the state of practice
• Home Health experience
• Solid computer skills, including Microsoft Outlook and CRM software
• Proven excellent presentation, negotiation, and relationship-building skills
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $56,694 to $85,042 annually based on full-time employment. We comply with all minimum wage laws as applicable.