Contact Center Manager: KPI-Driven Ops & Coaching
Coda Search│Staffing
Coda Search│Staffing seeks a dynamic Contact Center Manager for our Newark, NJ office. This hands-on role reports to the Director of Communications and focuses on accountability, operational excellence, and people development. You will lead daily operations, optimize dialer/CRM technology, coach staff, and ensure high-quality service. In-office, full-time, 9am–6pm ET, with overtime during peak periods. #J-18808-Ljbffr Coda Search│Staffing
Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Contact Center Manager: KPI-Driven Ops & Coaching in Newark, NJ vacancy
- ...: WSFS Bank is currently seeking a Contact Center Manager I. The Contact Center Manager I will provide leadership and management to a Contact... ...experience is required Previous experience in coaching/mentoring team members is required Must have a thorough...SuggestedFull timeWeekend work
WSFS Bank
Newark, NJ4 days ago $80k - $100k
...Communications ABOUT THE ROLE We are seeking a dynamic, results-driven Contact Center Manager to ensure quality on our communications team. This is a... ...guidance on policies, processes, and systems Supervise, coach, and develop Contact Center team to meet performance goals...SuggestedFull timeWork at officeCoda Search│Staffing
Newark, NJ1 day ago$75k
...legal services organization to identify a Contact Center Manager who will ensure quality within the... ...policies, processes, and systems Supervise, coach, and develop Contact Center team to... ...reporting tools, and automation platforms Data‑driven with strong analytical and Excel/...SuggestedHourly payWork at officeLocal areaMonday to FridayTrustpoint.One
Newark, NJ2 days ago- ...are a growth-focused team driven by purpose, collaboration... ...Job Title : Center Director (Community/Studio Manager) (We call this role the Community... ...families from their first contact through enrollment, helping... ...hiring, onboarding, and coaching of our talented music and...SuggestedFull timeLocal areaMonday to FridayDay shiftAfternoon shift
Musicologie Newark
Newark, NJ16 days ago - ...We’re looking for a hands-on Storage Center Manager to run day-to-day operations, lead a small... ...This is not a desk-only role—you’ll be coaching staff, walking the property, auditing... ...while maintaining a positive, service-driven culture. · Detail-oriented operator with...SuggestedFull timeWork at office
Delta Self Storage
Jersey City, NJ29 days ago $76.5k - $109.2k
...Description: This job is responsible for managing a financial center and it’s employees on a day-today... ...through formalized management routines and coaching Creates a world class client... ...and expects process knowledge, data driven decisions, simplicity and continuous...Work at officeFlexible hoursShift workWeekend workDay shiftBank of America
Union, NJ3 days ago- ...European Wax Center, the fastest growing company in the beauty lifestyle category, is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee... ...and innovative problem solving. Coach performance through available metrics...Hourly payFull timeRemote workFlexible hoursShift workAfternoon shift
European Wax Center
Kearny, NJ3 days ago - Trustpoint.One, Newark, NJ, is seeking a hands-on Contact Center Manager to lead the operations and performance of the communications team. In this role you will collaborate with the Director of Communications to drive KPIs, optimize technology including CRM systems and...
$88.6k - $127.4k
...revolutionizing power for AI-driven data centers to ensuring resilience for... ...are looking for a Reliability Manager - Manufacturing Facilities... ...equipment master data. - Develop KPI dashboards and reliability... ...planning - Leadership coaching and mentoring programs - Create...Full timeFor contractorsWorldwideBloom Energy
Newark, NJ2 days ago- ...accommodation during the application process, please contact us at (***) ***-**** or contact us here.... ...and improvement of contact center day-to-day operations for inbound technical... ...high levels of employee morale. ~ Manage compliance and reporting for all center operations...Ongoing contractWork experience placementWork at officeWork from home
Teleperformance USA
Newark, NJ3 days ago $99k - $232k
...SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation Manager, you will lead the charge in revolutionizing client interactions through innovative software and product solutions....Full timeH1b$55k - $65k
...Sr. Mgr. and act as the manager in charge when the... ...with a focus on the Call Center. You will also determine... ...metrics are met. Provide coaching & mentoring to team to... ...opportunities and assessing contact experiences. Knowledge... ...a team in a customer-driven, fast-paced environment...Full timeLocal areaBarnes & Noble
Clifton, NJ5 days ago- European Wax Center in Kearny, NJ is looking for an Assistant Manager to oversee operations and drive sales performance. This full-time role involves leading a high-performing team, coaching staff, and delivering exceptional customer experiences. Candidates should possess...Hourly payFull time
$134k - $179k
...The DC Program and Cost Management team is the operational... ...lifecycle of CoreWeave's data centers, ensuring strategic... ...involves owning the DC Ops roadmap, ensuring timely... ...as the primary point of contact for program health, delivering data-driven insights to leadership and...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hours- ...A retail services company is looking for an Assistant Center Manager in West Orange, NJ. This role involves assisting the Center Manager in daily operations, leading a team to deliver excellent customer service, and managing store financials. The ideal candidate should...Full timeLocal area
The UPS Store 7171
West Orange, NJ3 days ago - ...Assistant Center Manager The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location.... ...management, which includes recruiting, training, scheduling, and coaching associates Schedules work assignments and helps facilitate...Full timeWork at office
- ...Providence, NJ, is seeking an Account Manager to manage client relationships and oversee... ...and 5-7 years of experience in the contact center industry, particularly with CPG accounts... ...Responsibilities include leveraging technology and coaching teams to achieve operational objectives...Remote job
- A leading manufacturing company in Carlstadt is looking for a Service Center Manager to oversee daily operations, drive business development, and ensure compliance with safety and operational standards. The ideal candidate will have a Bachelor's degree in Business or Operations...
- ...Broadridge BPO is seeking a Client Management Manager to join our team in... ...as the primary point of contact for client inquiries and issues... ...their critical metricsProvide BPO Ops teams with client analytics... ...in a team-oriented environment.Driven, motivated and intellectually...Full timeWork at officeLocal area
- ...Job Description BASIC FUNCTION The Assistant Financial Center Manager provides exceptional customer service while attending to customers... ...procedures and required to perform operational tasks, coaching and performance management. In the absence of, or assisting...Temporary workWork at officeFlexible hours
Spencer Savings Bank
Nutley, NJmore than 2 months ago $127.8k - $159.7k
...deeply in our educators , offering weekly coaching, feedback, and professional development... ...maintenance and preventive maintenance plans Manage the repair, maintenance, and continuous... ..., or licenses Experience with data-driven decision-making and financial forecasting...Full timeSummer holidayWork at officeLocal areaWork from homeHome officeFlexible hoursUncommon Schools
Newark, NJ28 days ago- Depot Connect International (DCI) is seeking a Facility Manager to lead and optimize our Linden facility, ensuring safety, regulatory compliance, and efficient operations. You will drive cost control while maintaining high service quality in a complex chemical/tank environment...
$157k - $210k
...more at .What You'll Do:The DC (Data Center) Program and Cost Management team is the operational planning team... ...governance for the platforms that DC Ops runs on, including DCIM, ITSM/Jira ticketing... ...: Serve as the single point of contact between DC Ops and IT, Systems...Permanent employmentFull timeTemporary workCasual workWork at officeFlexible hours- ...you could help make great things possible not only in your community, but around the world. HDR is currently seeking a Data Center Project Manager to join one of the largest, fastest growing, and comprehensive TMT (Tech, Media and Telecom) practices in the...Contract workWork at officeLocal area
$57k - $65k
...: Banking Center Supervisor Empire State Bank is currently looking for a Banking Center... ...Supervisor supports the Banking Center Manager in various aspects of branch management... ...supervision of assigned personnel; ongoing coaching sessions communicates with appropriate...Full timeWork experience placementWork at officeRelocationMonday to FridayFlexible hoursWeekend workEmpire State Bank
Staten Island, NY9 days ago- Service Center Manager - AustellIf you answered yes to these questions ... we should talk!Our Southeast Service Center or regional manufacturing... ...requirements.* Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory...Temporary workLocal areaFlexible hours
$90k - $120k
...responsible for the day‑to‑day management, maintenance, and... ...effectiveness, coaching supervisors through performance... ...are a steady, people‑centered facilities leader with... ...are drawn to mission‑driven work and environments... ...as a primary point of contact for faculty, staff,...Full timeFor contractorsSummer workAustin Community College
Short Hills, NJ1 day ago$100k
...Job Description Commercial Property Manager Direct Hire; $100K base salary plus bonus... .... Conduct performance evaluations and coaching. Oversee the recruiting and hiring of... ...tenant needs and issues. Act as primary contact with property owners, serving as owner...Work at officeLocal areaBG Staffing
Newark, NJ4 days ago$123.9k - $177k
...DIRECTOR, CONTACT CENTER OPERATIONS & DIGITAL SUPPORT POSITION SUMMARY This role leads... ...maintaining strong operational controls, risk management, and workforce effectiveness. In... ...Team Leadership & Development Lead, coach, and develop managers and team members....Full timeWork at officeLocal areaFlexible hoursProvident Bank
Woodbridge, NJ2 days ago- ...Our direct client has an opening for a Infrastructure Project Manager (808118) This position is for up to 6 months, with the option... ...on Project Management in infrastructure, especially data center build\relocations Required 10 Years Has performed 3 data center...Hourly payRemote workRelocation
FHR
Newark, NJ17 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Manager: KPI-Driven Ops & Coaching. Be the first to apply!
Related searches
- center supervisor Newark, NJ
- senior center director Newark, NJ
- network operations center manager Newark, NJ
- center director Newark, NJ
- center manager Newark, NJ
- contact center manager Newark, NJ
- senior center manager Newark, NJ
- service center manager Newark, NJ
- call centre Newark, NJ
- call center customer service Newark, NJ