Senior Patient Services Specialist - Heart and Vascular

Senior Patient Services Specialist – Senior Level – Heart & Vascular Team Join our Heart & Vascular team as a Senior Patient Services Specialist, where you’ll play a critical role in supporting life‑saving specialty care. In this elevated front‑office role, you’ll serve as a key resource for patients and caregivers—coordinating complex scheduling, guiding patients through their care journey, and ensuring a seamless, compassionate experience from start to finish. In addition to performing core functions of the Associate and Journey PSS roles, this position is responsible for resolving complex issues, orienting and training new caregivers, and actively supporting departmental initiatives and continuous improvement. Qualifications 3 years of medical office or related healthcare experience OR 2 years of experience as a Providence employee in a PSS position Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr Providence Health Plan Group