Program Manager

Job Description Credera and LeapPoint have fully integrated to form a unified global Adobe Practice for their parent company, Omnicom. The combination of Credera's transformation consulting expertise and LeapPoint's award-winning Adobe capabilities, integrated into Omnicom’s leading connected capabilities in media, creative, commerce, data, and identity solutions, offers comprehensive, end-to-end transformations at enterprise scale. Agency Credera Job Function Projects and Performance Improvement Job Subfunction Project and Program Management Job Description Credera and LeapPoint have fully integrated to form a unified global Adobe Practice for their parent company, Omnicom. The combination of Credera's transformation consulting expertise and LeapPoint's award-winning Adobe capabilities, integrated into Omnicom’s leading connected capabilities in media, creative, commerce, data, and identity solutions, offers comprehensive, end-to-end transformations at enterprise scale. LeapPoint is seeking a Program Manager to manage delivery and implementation of our vision of Connected Work for the world’s biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by aligning their teams with organizational strategies, transparently conveying business and ROI costs, and building a well-integrated technology stack to jumpstart their digital transformation. Client Relationship Management: build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomes Program Planning & Execution: develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risks Lead Digital Transformation: spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability Stakeholder Collaboration: partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needs Budgeting: develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectations Resource Management: allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project success Performance Monitoring: track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successes Process Optimization: identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiency The Following Skills Will Set You Up For Success 5+ years of program management experience leading complex implementations of multiple SaaS platforms Experience in Adobe content supply chain solutions and GenAI preferred Proven track record of managing large-scale, complex digital transformation initiatives with measurable outcomes using methodologies like Agile, Scrum, or PMI Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levels Demonstrated experience creating and managing project budgets, forecasting costs, and optimizing resource allocation Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.) Outstanding verbal and written communication skills, with experience delivering presentations, status reports, and training sessions Strong strategic thinking and problem-solving skills Preferred Candidate Attributes Results-driven, adaptable, and collaborative, with a passion for driving innovation and impact Track record of successfully navigating things that haven’t been done before and thriving in ambiguity Certifications: PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plus Ability to travel: This position requires approximately 10-20% travel Learn More: Credera is part of Omnicom Precision Marketing that delivers transformative solutions rooted in data, technology, and AI. Omnicom Precision Marketing delivers precisely targeted and meaningful customer experiences at scale. Using its universal framework of connected data, connected intelligence and connected experiences, OPM provides services that include data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting and digital experience design and development. Compensation The salary range listed is provided for informational purposes only. Credera treats all applicants as individuals, considering, but not limited to, their professional and academic experience, specialized training, certifications, and associated responsibilities as they relate to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee. Range: $160,000 - $205,000 We believe in recognizing and rewarding contributions at every level. While senior-level employees are eligible for a variable component as part of their compensation package, we are committed to supporting the growth and development of all team members. As employees progress in their careers, everyone will have opportunities to take on new responsibilities and become eligible for additional rewards. We strive to create an environment where everyone is empowered to succeed and advance. Benefits Benefits: Credera provides a competitive salary and a comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare & Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit Hybrid Working Model Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You'll collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients. The Why: In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals. Travel For our consulting roles, our goal is to minimize travel, and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%-30%. We take a personal approach to travel by considering your submitted preferences when assigning roles. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Credera will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability. Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat. Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: For US Job Seekers It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. Range: $160,000 - $205,000 #J-18808-Ljbffr