Food & Beverage Manager

Overview It is the responsibility of the F&B Manager to manage operations in an efficient and professional manner to ensure quality service to guests, monitor operation profitability, and ensure all employees maintain Four Star/Four Diamond guest service standards. The F&B Manager interacts with other Food and Beverage managers and Department Heads to facilitate smooth outlet operations, and must exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy, Positivity). Responsibilities Multi-faceted and able to work relief shifts in all FOH operations Keep all operational expenses within budget Create, implement and monitor action plans to maximize revenue Understand P&L and Food & Beverage cost reports Control labor expenses based on business levels Maintain accurate paperwork for comps, inventory levels, scheduling, payroll and employee records Monitor comp checks and ensure all comp procedures are followed Control walkouts Assist in maintaining par levels of department and steward supplies Sign for and disburse tips to Food Servers, ensuring that Food Servers sign tip log Conduct pre-shift meetings, orientate and update employees regarding policies and procedures Ensure employees adhere to established policies and procedures Responsible for counseling all employees Monitor and follow-up on employee training, providing instructions and guidance to restaurant employees regarding their job duties Have working knowledge of I.P. ordering system, Micros/Aloha systems and bar systems Ensure guests are seated and served in a timely and professional manner Ensure employees have valid work cards while they are working and meet both state and departmental requirements concerning sanitation and personal hygiene Provide Human Resources with the necessary information to keep personnel files current Responsible for staffing and scheduling all employees Encourage and motivate employees Be accessible and available to employees Consistently demonstrate excellent people skills when dealing with employees and guests Executing & training for Service of Excellence by maintaining Guest Service skills Check guest satisfaction during meal and resolve customer opportunities Communicate with Room Chef or Executive Chef regarding any problems relating to the food or the kitchen Communicate with Engineering to ensure quality physical appearance of the outlet Ensure a neat, clean and safe working environment in accordance with established health and safety standards Present needs of the outlet to the VP or Director of Food and Beverage Complete special projects as requested by Food and Beverage Management Supervisory Responsibilities Front and back of house F&B employees. Qualifications Ability to work efficiently, independently and cohesively, consistently producing quality results Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams Knowledge of cash registers and other front of the house equipment Computer skills helpful Good people skills and a well-groomed appearance Minimum age requirement is 21 Education And/or Experience Minimum three years of experience in a high-volume Food & Beverage operation, preferably in a Hotel/Casino environment. One-year prior inventory/cost control experience. Pay Range USD $68,000.00 - $70,000.00 /Yr. Tipped Position This position does not earn tips. Benefits Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #J-18808-Ljbffr