Immigration System and Data Administrator

Immigration System And Data Administrator

The Immigration System and Data Administrator will support the Immigration team with respect to data management, document management and administrative functions. The position will report to the Immigration Practice Manager.

Responsibilities:

• Generating and structuring case management reports
• Performing data audits
• Managing case inquiries with USCIS and Department of Labor
• Lead integration process for new document assembly platform; collaborate on plans for API utilization and data extraction.
• Manage process improvement and process automation efforts with docketing management system; liaise with vendors as needed.
• Partner with IT Applications Analysts to generate section workload reports and identify ways to interface with other platforms.
• Oversee case teams to build records for new clients and new case matters.
• Train new Immigration section employees.
• Train clients (Employers) on use of our internal client management system and reporting capabilities.
• Work with software vendors to manage updates, train team on new features, resources, and best practices, as necessary.
• Oversee client file transfer process with Information Governance team.
• Oversee, assign, and instruct Immigration Docketing Case Assistant tasks and projects.
• Assume additional responsibilities as requested.

Requirements:

• 5+ years' experience in a law firm; business immigration experience strongly preferred
• Creative problem-solving skills, reasoning ability, and logical thought process
• Ability to work under pressure, prioritize competing demands, and meet various deadlines
• Demonstrated ability to professionally interact and collaborate with colleagues at all levels
• Outstanding sense of customer service
• Ability to handle confidential matters with discretion
• High level of integrity and honesty
• Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPoint
• Ability to quickly get up to speed and master new applications and software is critical
• Flexibility to work overtime when necessary