Garage Ambassador

Job Type: Customer service plus operations Description Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think! Why LAZ Parking? Compensation: $12hrly Shift Needed: Full-time Monday-Friday 9am-5pm Team Atmosphere Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training: No experience? We have you covered! Free company uniform The Spirit of the Position: The Parking Ambassadors are the frontline personnel responsible for greeting, engaging and interacting with all customers, assisting with troubleshooting electronic payment method, providing EXCELLENT customer service and maintaining a high-level of engagement throughout customer interactions. Job Duties & Responsibilities: Lot / Facility Operations: Assisting guests with pay to valet cell phone technology Providing exceptional customer service Customer Service: Promote good customer relations by consistently providing exceptional customer service with a professional and friendly demeanor, positive attitude, and willingness to help at all times. Resolve customer service issues or questions as needed or refer the situation to a supervisor for resolution. Meet and greet customer with courtesy and great customer service. Understand how to handle the different types of customers and where to direct them. Skills: Adhere to dress code – Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours) Follow all safety standards. Communicate with management and supervisors. Ability to communicate professionally and effectively. Ability to speak, read, and comprehend the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent teambuilding and interpersonal skills. Experience: 1 year in a customer service role - Preferred Parking industry experience is preferred but not required. Previous experience working in outdoor/extreme weather conditions preferred. Other Assigned Duties: Reporting of all incidents in accordance with company policies Physical Demands: Ability to lift, push and pull at least 25 pounds. Ability to stand, walk and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift. Willingness to work in the elements – heat, wind, snow, rain, etc. Ability to work all Events as scheduled. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity. LAZ Parking participates in E-Verify. #J-18808-Ljbffr