Escrow Assistant

Escrow Assistant

Flying S Title & Escrow is part of Title Financial Corporation (TFC), a family-owned company offering trusted Title and Escrow services since 1905. We are known for developing long-term careers and fostering a culture where Everyone Counts, we do the Right Thing, we Take the Smart Risk, Attitude is Everything, and Everyone Has the Opportunity to Make a Difference.

This position is located in Rigby, Idaho.

We are looking for a friendly, detail-oriented Escrow Assistant to join our team. This position supports the escrow team with administrative and transactional tasks to help ensure smooth, timely closings. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a fast-paced environment while communicating with customers, lenders, real estate professionals, attorneys, and internal team members.

Family-owned company with a long history of employee longevity

Supportive team culture and meaningful career development

Fast-paced, engaging work environment

Opportunities to learn and grow in the Title & Escrow industry

A role that directly supports customers through important real estate transactions

Assist escrow staff in preparing for closings by requesting payoff statements, lien releases, insurance information, commissions, and legal documents

Communicate with lenders, realtors, attorneys, customers, and internal staff to gather and verify information

Prepare and send lender packages according to closing instructions

Disburse funds accurately and in compliance with accounting procedures

Input, access, and retrieve data related to closings in a timely and accurate manner

Upload and manage documents in document retention systems

Answer and route phone calls professionally and take accurate messages

Greet clients courteously and provide exceptional customer service

Perform clerical tasks such as filing, scanning, mail handling, ordering supplies, and light bookkeeping

Deliver documents to clients, banks, courthouses, or other locations as needed

Support company values, goals, and culture through professional conduct and teamwork

Strong customer service skills and a professional, positive attitude

Excellent verbal and written communication skills

Strong interpersonal skills and the ability to build positive relationships with customers and team members

Highly organized with strong attention to detail

Ability to manage multiple priorities and meet deadlines

Comfortable learning new computer programs; Microsoft Office experience required

Ability to work independently while contributing to a collaborative team environment

Experience in escrow, title, real estate, lending, banking, or a related field is preferred but not required

Must be at least 18 years old

High school diploma or equivalent

At least one year of relevant work experience

Valid driver's license and ability to pass an MVR and background check

Ability to sit or stand for extended periods

Frequent use of a computer and telephone

Ability to ift up to 15 pounds occasionally

Ability to travel locally using a personal or company vehicle as needed

Medical, dental, and vision insurance

Basic life insurance & short-term disability

401(k) with competitive discretionary match

Early paycheck access

Discount on closing fees

Company-provided telehealth and wellness program

Pet insurance and other voluntary plans, including accident, hospital, and more

24 hours of FTO on your first paycheck

Additional accrual for 3 weeks of annual FTO

11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent Leave, and more

Flying S Title & Escrow and TFC are equal opportunity employers. Reasonable accommodation is available. Offers of employment are contingent upon passing a background check and MVR.

Title Financial Corporation