Personnel Coordinator / Service Coordinator

Job Description

Job Description

Benefits:

• Bonus Potential
• Competitive salary
• Paid time off

Schedule / Expected Work Hours:

• Monday through Friday, 9:00a - 5:00p. Position may also be required to participate in admin on-call rotation.

Job Summary
Manages personnel employment status, benefits, personnel files, and credentials.

Responsibilities

• Provides clerical support to Agency administrative and field staff.
• Maintains inventory of office supplies and medical supplies.
• Manages the application and hiring process of new employees. Prepares candidates for orientation and training.
• Maintains personnel files in accordance with all applicable state, federal, policy, and accreditation requirements.
• Responsible for tracking expiring credentials and other ongoing compliance requirements, such as completion of in-services for all employees.
• Manages benefits of all employees where applicable.
• Performs job in compliance with agency policies, procedures, and standards, including client/employee confidentiality.
• Communicates necessary information to Agency administrative staff to ensure coordination of Agency services and activities.
• Perform additional duties and responsibilities as needed.
• Maintains schedule for services requested and provided to Agency clients.
• Continually recruits qualified field staff to meet the needs of the Agency using various recruitment platforms and methodologies.
• Maintains record of key performance indicators such as recruitment activity and conversion-to-hire rates.
• Conducts phone and in-person interviews with candidates for hire.
• In absence of Payroll & Billing Specialists, verifies and reconciles completed shifts for billing and payroll purposes.

Qualifications

• High school diploma.
• Knowledge of medical terminology is preferred, but training is offered.
• Ability to speak, read, write, and comprehend English.
• Demonstrated strong verbal, written, and interpersonal communication skills.
• Demonstrated ability to type at least 50 words per minute and familiarity with basic computer programs.

Company Overview
At First Day ABA Therapy, we provide compassionate and personalized Applied Behavior Analysis (ABA) therapy designed to support children with autism and their families. Our service focuses on building meaningful skills that empower children to thrive at home and in the community. Guided by our values of collaboration and transparency, our team works closely with families to create individualized plans that celebrate each child's unique strengths and needs. From communication and social skills to daily routines, we strive to make therapy a positive and affirming experience for every family we serve. Join our team and be a part of a mission to bring specialized, family-centered care to children and others in need. With First Day ABA Therapy, today is the First Day of better days.

Company Purpose/Mission
At First Day ABA Therapy, our mission is to enrich the lives of children with autism through personalized Applied Behavior Analysis (ABA) therapy. We are dedicated to fostering growth, independence, and meaningful connections by delivering compassionate care and innovative strategies to each child and their family.

Company Values

• Standards of Care: Our policies and procedures will follow industry standards and evidence-based practice, ensuring the best possible outcomes for our clients.
• Collaboration : We will work closely with family members, physicians, other healthcare providers, or anybody else in the client-defined circle of care.
• Over-communication: We will do our best to ensure our clients have all the information they need when they need it.
• People First : We will prioritize people over profits, ensuring that their well-being, growth, and satisfaction are at the heart of every decision we make.
• Transparency: We strive to be open and honest in all interactions, especially in times when our service has fallen short.