Superintendent - 32BJ

Luxury Rental Building | Upper West Side, Manhattan, NYC

Seeking an experienced, hands-on Building Superintendent to oversee the daily operations, maintenance, and overall condition of a luxury multifamily rental building on Manhattan’s Upper West Side. The ideal candidate is a highly organized, proactive, and a service-oriented professional with extensive experience managing residential building operations, supervising staff and contractors, maintaining building systems, and ensuring an exceptional living experience for residents.

KEY RESPONSIBILITIES

• Oversee day-to-day building operations and perform maintenance and repairs as needed.
• Manage and supervise a team of approximately 6 building employees, along with outside contractors and vendors.
• Inspect and monitor mechanical systems, the roof, building exterior, and common areas daily to ensure proper operation, safety, and upkeep.
• Maintain the highest standards of cleanliness throughout all common and public areas.
• Respond promptly to resident requests, resolve issues professionally, and ensure appropriate follow-up.
• Conduct daily inspections of capital improvement projects, repairs, renovations, and other ongoing work.
• Coordinate resident move-ins and move-outs, including apartment turnover and preparation.
• Ensure appropriate oversight of vendors, contractors, and workers entering the building.
• Coordinate with building management on staff recruitment, hiring, training, scheduling, vacation and leave coverage, payroll, timesheets, performance management, disciplinary matters, and other employment-related issues.
• Maintain professional, courteous, and effective relationships with residents, guests, management, staff, and vendors.
• Order maintenance supplies and prepare monthly expense reports.
• Prioritize tasks, monitor outstanding items, and ensure timely completion of work orders and projects.
• Remain available to respond to after-hours emergencies, including nights and weekends, as required.

REQUIRED QUALIFICATIONS

• Minimum 5+ years of experience as a Building Superintendent in a multifamily residential building in New York City .
• Strong working knowledge of applicable NYC building codes, regulations, and local laws, including Local Laws 11, 87, 84, 97, and 152.
• Demonstrated experience supervising building staff, managing contractors, and coordinating vendors.
• Strong knowledge of building systems, general construction, renovations, repairs, and preventive maintenance.
• Excellent organizational, communication, leadership, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities, meet deadlines, and remain calm and effective under pressure.
• Computer and email proficiency, including word processing, spreadsheets, and internet-based management portals.
• Ability to perform the physical requirements of the position, including lifting, walking, standing, and navigating stairs as needed.
• Flexibility to respond to emergencies outside regular working hours, including nights and weekends.
• Ability to provide multiple professional references from previous multifamily residential building positions.

COMPENSATION & BENEFITS

• Live-in accommodation: One-bedroom apartment within the building.
• Union benefits: 32BJ union benefits.
• Annual bonus: Eligibility for an annual bonus.