Senior Group Leader - Distribution

Senior Group Leader, Distribution Location: Jacksonville, Florida, United States of America Johnson & Johnson is recruiting for a Senior Group Leader, Distribution to join our Vision Care team in Jacksonville, FL. Purpose The Senior Group Leader, Distribution oversees daily performance of the third‑party logistics provider and ensures operational execution meets company expectations. This role manages productivity, service, inventory accuracy, inventory allocation, cost, and overall distribution performance within the 3PL. The Senior Group Leader serves as the primary operational contact for the 3PL and drives accountability, continuous improvement, and a strong partnership framework. Key Responsibilities Provide daily oversight of 3PL operations including receiving, picking, packing, shipping, replenishment, and inventory control. Manage the 3PL relationship with clear expectations for productivity, service, accuracy, and cost performance. Monitor daily workflow, labor planning, order volume, and staffing to ensure timely and efficient execution. Lead daily and weekly operating reviews with the 3PL to address performance gaps and improvement opportunities. Monitor KPIs including throughput, on time service, inventory accuracy, quality, and cost per unit. Partner with the 3PL to implement process improvements, standard operating procedures, and corrective actions. Support layout changes, equipment needs, process redesigns, and throughput‑improvement initiatives within the 3PL facility. Ensure adherence to company safety requirements, operational standards, and compliance expectations. Partner with inventory control, quality, transportation, and supply chain teams to resolve accuracy or service issues. Drive accountability and continuous improvement through root cause analysis and structured problem solving. Support business growth initiatives including network changes, system enhancements, and new capabilities. Provide clear documentation of 3PL performance, reporting, and contract compliance. Qualifications Bachelor’s degree in Operations, Supply Chain, Business, or related field (or equivalent experience). Five or more years of experience in distribution center operations or 3PL management. Strong understanding of DC processes including receiving, picking, packing, shipping, and inventory control. Experience managing 3PLs with clear accountability for service, cost, and operational performance. Excellent problem solving and decision making skills in a fast paced environment. Strong communication and relationship management skills to influence external partners. Experience with WMS systems and operational reporting tools. Preferred Skills Background in lean or continuous improvement. Experience with inventory management or material handling equipment. Ability to manage large scale operational relationships and vendor performance. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. #J-18808-Ljbffr Johnson & Johnson