Indirect Sales Manager
CCR (Carrier Commercial Refrigeration)
Sales Executive
The Sales Executive is responsible for developing, managing, and growing CCR's Design & Build (D&B) contractor and indirect sales channel across the United States, Mexico and Central America. The role focuses on building structured, long-term partnerships with preferred and certified contractors and resellers that enable scalable, standardized, and low-risk deployment of CCR product and solution portfolios.
This role supports CCR's strategy to prioritize quality of execution, repeatability, and long-term profitable growth by aligning contractor partners with CCR technologies, standards, and customer requirements across multiple product lines.
The Channel Partner Manager will ensure CCR works with contractors who influence technology decisions, execute at scale, and support consistent delivery across strategic end users and targeted sectors.
The successful applicant will report direct to the North American Sales Director.
CCR's North American strategy is focused on partnering with customers and channels that enable repeatable and scalable growth, supporting regulatory and environmental transition through advanced refrigeration solutions, improving uptime, execution quality, and customer satisfaction, and focusing resources where CCR solutions deliver long-term value rather than short-term volume.
Design & Build contractors and resellers play a critical role in translating specification into execution. This role ensures CCR is aligned with contractors who enable standardization of solutions, faster deployment of new technologies, reduced execution risk, and stronger influence at project level.
Responsibilities include channel development and partner management, sales and growth delivery, execution and quality alignment, and market and channel intelligence.
The role will focus on contractors and resellers who operate across multiple states or regions, specialize in core refrigeration markets, deliver repeat projects with major end users, demonstrate strong technical capability, invest in training and new technologies, have experience with CO? or advanced refrigeration systems, and enable scale and standardization.
The role will deprioritize small local installers with limited scalability, price-led contractors competing primarily on cost, non-certified contractors with inconsistent execution, and general contractors lacking refrigeration expertise.
Success measures include growth of CCR sales through Preferred/Certified D&B contractors, number and quality of strategic contractor partnerships established, repeat project wins and standardized solution adoption, increased CCR influence in contractor-led technology decisions, margin performance aligned with channel expectations, and forecast visibility improvement through partner engagement.
Required experience includes 5+ years' experience in commercial refrigeration, HVACR, or related industry, strong understanding of contractor-led project environments, experience managing multi-state or national contractor relationships, demonstrated ability to influence technical sales decisions, strong commercial and relationship management skills, and bilingual English and Spanish.
Preferred experience includes experience with CO? refrigeration systems or energy-efficient refrigeration technologies, experience working with food retail or cold chain customers, knowledge of US regulatory landscape impacting refrigeration technologies, and experience in channel development or partner programs.
The role requires a strategic thinker with disciplined execution mindset, comfortable operating across sales, technical, and operational teams, strong communicator able to influence at multiple organizational levels, focused on long-term partnership development rather than transactional sales, data-driven and structured in approach, and able to balance growth with execution quality.
Location: Ideally based in Charlotte, NC, but open to remote/hybrid for the right candidate.
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