Bilingual Medical Nursing Coordinator

The Intake Coordinator, via incoming calls, emails, faxes or website, assists with the computer

requested require precertification based on the employer’s/Third Party Administrator’s contract with

This is a remote position with no requirement to commute to an office.

High School Diploma

Excellent data entry and typing skills

Basic Computer skills/proficient in relevant computer applications

Medical Terminology

Knowledge of customer service principles and practices

Some experience in a call center or customer service environment

Excellent data entry and typing skills

Basic Computer skills/proficient in relevant computer applications

Medical Terminology

Knowledge of customer service principles and practices

Some experience in a call center or customer service environment

Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint)

Handle all incoming MedWatch calls (i.e. start cases, do call logs, forward calls, provide case status, provide claims phone #’s, etc...)

Send out CM Reports/Invoices

Check CM Inbox to see if there are any emails that need to be addressed (i.e. new CM case opened, answering questions regarding UR procedures, etc…) (Create cheat sheets, documents, spreadsheets, correspondence, etc…

Handle mailing for UR, CM and DM

Pay rate: $15.00 - $16.00 per hour

This position is in a typical office / home office

environment which requires prolonged sitting in front of a computer. and manual dexterity sufficient to operate standard office equipment including operation of standard

computer and phone equipment.

We are an Equal Opportunity Employer, including disability/veterans