Salesforce Admin

Purple Drive

Salesforce Admin Share Contractual Atlanta, GA

Overview:

Required Skills

• 4–6 years of hands-on experience in Salesforce support/administration.
• Strong knowledge of Salesforce Service Cloud, Sales Cloud, and basic configurations.
• Experience in ticketing systems and ITIL-based support processes.
• Proficiency in reports, dashboards, workflows, and user management.
• Strong problem-solving and analytical skills with the ability to prioritize tasks.
• Excellent communication skills to interact with end-users and business stakeholders.

Preferred Qualifications

• Salesforce Administrator Certification (ADM 201).
• Experience with data management tools (Data Loader, Workbench).
• Exposure to Apex, Visualforce, or Lightning Components (basic understanding).
• Familiarity with Agile methodologies and collaboration tools (JIRA, Confluence).