Rental Delivery Assistant Manager -Heavenly

Job Description

Job Description

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:

The Delivery assistant manager supports the overall day-to-day operations of Rental Delivery, Tune-Repair Shop and Gear Movement-logistics. This position is responsible for upholding/maintaining the success of three separate teams, working in conjunction with each other. The Delivery assistant manager takes a lead in training, coaching and scheduling of the three teams, and is responsible for sales revenue generation and growth, inventory and asset control, fleet and guest gear tuning, vehicle fleet upkeep, box truck routes for gear movement, rental delivery routes, morning and evening operations, as well as guest and employee experience. The Delivery assistant manager is the acting “manager on duty” leader in the absence of the store manager.

 

Job Specifications: 

• Starting Wage: $25.00 /hr
• Employment Type: Winter Seasonal 2026/2027 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: Yes

Job Responsibilities: 

• Lead daily operations: monitoring revenue and labor performance to budget, delivery scheduling, payroll management; act as manager-on-duty in the absence of a Store Manager 
• Maintain daily store records for performance, sales metrics, inventory control and equipment rentals
• Train employees in POS & rental systems, product knowledge, guest service techniques, driving of fleet vans and delivery routes, & inventory integrity and loss prevention policies and procedures 
• Review and document employee performance and behavior and provide meaningful feedback for improvement and/or recognition
• Demonstrate and maintain a professional standard of guest service
• Maintain up to date product knowledge and industry standards
• Maintain a clean, organized & safe working environment, including "own your area" maintenance upkeep (e.g. snow-removal and Delivery Warehouse)
• Other duties as assigned

Job Requirements: 

• High School Diploma or GED Equivalent
• 1+ years of retail supervisor experience (ski industry preferred)
• Ability to work in a fast-paced retail environment, multitask and manage multiple customers
• Ability to work a flexible schedule including nights, holidays & weekends
• Strong computer literacy including Microsoft applications
• Must be able to communicate fluently in English
• Must possess a valid driver's license with no restrictions

 

The expected pay range is $25.00 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 517453
Reference Date: 09/11/2026 
Job Code Function: Retail Ops