Senior Field Applications Engineer FAE

Full-time

Cloudsky(Y)

  1. Collect and mine customer needs in combination with customer business scenarios, output business and scenario solutions, and timely and accurately convey customer solution requirements internally;
  2. Empower customers, partners, and internal sales to train product knowledge, including product planning, application scenarios, advantages and characteristics, etc., formulate solutions based on customer needs and quickly respond to client problems and questions;
  3. Support marketing and sales work, including customer communication and visits, cooperate with sales to do technical support, product selection and output solutions that meet customer needs to ensure the implementation of the project;
  4. Customer-centric, communicate and coordinate resources to meet customer needs and ensure customer satisfaction, including headquarters R&D, supply chain, after-sales operation and maintenance, etc.;

Vacancy posted a month ago
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