Senior Sales Associate

Job Details: Job Location: Ypsilanti, MI - Ypsilanti, MI, Position Type: Full Time, Education Level: Not Specified, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Any, Job Category: Sales, Senior Sales Associate Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. Position details Position title: Senior Sales Associate Reports to: Store Leader Classification: Full-Time / Non-Exempt / Hourly Position overview The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience. Core values alignment: Curious — ask questions, find and solve problems Passionate — care deeply about the brand, team, and customers Do it Right — take pride in accuracy and credibility Service — put others above ourselves Key responsibilities Sales & Customer Experience: Deliver exceptional customer service aligned with Range USA standards Review KPIs and coach team to expectations from this data Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions) Build customer relationships and increase basket size through product knowledge and recommendations Operations Execution: Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation Produce and maintain daily operational documents (store metrics, huddle notes, schedules) Support inventory flow, merchandising, and ad set execution to maintain visual standards Maintain overall store cleanliness and organization Safety & Compliance: Ensure strict adherence to all firearm safety protocols for customers and staff Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks Safeguard confidential information and ensure all processes meet regulatory standards Ensure range readiness, safety, and cleanliness always Validate and elevate if needed parts requirements to ASL Desired skills & experience High School Diploma or equivalent preferred 1–2 years of retail sales or customer service experience (specialty retail preferred) Strong attention to detail with the ability to follow complex compliance procedures Ability to handle confidential information with integrity Flexible availability, including nights, weekends, and holidays Strong communication skills and customer-first mindset Employee benefits Medical, Dental, and Vision health insurance Unlimited Shooting – Free Classes Industry-leading online and in-store discounts Manufacturer rewards and points program No firearm experience needed — we offer paid training #J-18808-Ljbffr Range USA