Freight Agent

Job Summary

We are seeking a detail-oriented Freight Agent for a temp-to-hire opportunity in South San Francisco, CA. This role is ideal for a logistics professional with import/export administration experience who enjoys coordinating freight activity, managing documentation, and supporting smooth transportation operations.

As a Freight Agent, you will play an important role in helping shipments move accurately, efficiently, and in compliance with customer and regulatory requirements. This opportunity offers the chance to join a professional logistics environment where teamwork, communication, reliability, and attention to detail are valued. Candidates who enjoy fast-paced freight operations, problem-solving, and building a long-term career path in transportation and storage will find this role especially rewarding.

MUST HAVE AT LEAST 1-2 YEARS OF AIR/OCEAN IMPORT EXPERIENCE.

Key Responsibilities
- Coordinate import and export freight activity, including shipment tracking, documentation, and status updates.
- Prepare, review, and process freight paperwork, shipping documents, customs-related forms, and internal records.
- Communicate with carriers, customers, vendors, warehouse teams, and internal departments to support timely shipment movement.
- Monitor shipment timelines, identify delays or discrepancies, and help resolve transportation or documentation issues.
- Maintain accurate data in logistics systems and ensure files are complete, organized, and compliant.
- Support daily freight operations by prioritizing urgent shipments and providing responsive customer service.

Compensation and Benefits

- Pay rate: $26.00 to $27.00 per hour.
- Job type: Temp-to-Hire.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Coordinate import/export freight shipments and related administrative processes.
- Prepare and maintain accurate freight documentation, shipment records, and logistics files.
- Communicate with carriers, customers, vendors, and internal teams to support on-time delivery.
- Track shipments and assist with resolving delays, discrepancies, and documentation issues.

- 3-5 years of experience in freight, logistics, transportation, import/export administration, or a related field.
- Strong understanding of freight coordination, shipping documentation, and logistics workflow.
- Ability to accurately review documents, enter data, and maintain organized records.
- Strong communication skills with the ability to work effectively with customers, carriers, and internal teams.
- Ability to manage multiple shipments, priorities, and deadlines in a fast-paced environment.
- Detail-oriented, dependable, and proactive with strong problem-solving skills.

Preferred Qualifications

- Experience with air freight, ocean freight, import/export documentation, or customs-related processes.
- Familiarity with logistics software, transportation management systems, or shipment tracking platforms.
- Prior experience in a freight forwarding, warehouse, transportation, or materials storage environment.