Field Supervisor - Aviation

Field Supervisors Of Passenger Services Assistant

Field Supervisors of Passenger Services Assistant are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal and Office area.

Compensation: $ 20.00 22.00 Hourly The pay listed is the pay range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Shift: 2nd shift 2:00pm 10:30pm, flexible to work overtime as needed, Holidays and weekends.

Responsibilities

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
• Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.
• Work with leadership to ensure all callouts are covered.
• Accommodate increased or decreased client staffing requests.
• Manage the No-Fault Attendance Policy.
• Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.
• Manage daily employee lunches and breaks.
• Maintain daily shift reports for managers.
• Perform basic administrative, payroll, and attendance functions as required.
• Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees.
• Conduct Safety and Quality audits.
• Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.
• Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.
• Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.
• Perform miscellaneous duties as assigned.

Physical Demands

• Ability to stand, walk, and/or drive for extended periods throughout the work shift.
• Ability to lift 50 pounds or more throughout the work shift.
• Reasonable accommodations may be made for individuals with disabilities.

Work Environment

• Moderate noise level.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

Job Knowledge, Skills, and Abilities

• Ability to communicate effectively in English.
• Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.
• Ability to present information and respond to questions from managers, clients, customers, and the public.
• Strong listening skills.
• Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
• Ability to solve problems involving several concrete variables in standardized situations.

General Company Requirements

• Must comply with Company uniform and grooming standards.
• Must always wear the SIDA badge/Airport ID.
• Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.

Licenses / Certificates

• Valid State Driver's License.

Experience

• Three years of supervisory experience preferred.

Overall Requirements

• Must be 21 years of age or older.
• Valid State Driver's License.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit

Job Info

• Job Identification 156779
• Posting Date 06/10/2026, 04:26 PM
• Job Schedule Full time
• Locations Warwick, RI, United States
• Job Category Facilities
• Work Days Full Time, Including Weekends
• Workplace On-site