Patient Financial Associate

Complete varied revenue-cycle, compliance, and patient-experience tasks in registration, financial screening, verification, and patient throughput Meet individual collection goals Verify patient insurance benefits using online portals and communication with insurance representatives Explain deductibles, co-pays, and other insurance details to patients and collect financial responsibility Confirm patient information and maintain accurate registrations under strict guidelines Conduct virtual registrations, obtain consent, and collect payments through video conferencing Communicate and partner with patients, clinical teams, leadership, and other departments Maintain a seamless, positive experience for patients and caregivers Present and thoroughly explain legal, ethical, and compliance-related documents at registration Work as essential staff on weekends, holidays, and during disastrous events as needed Requirements High school, certificate, GED, training, or experience Associate degree preferred Complete and pass the Patient Access training course Less than 1 year of minimum required experience Experience in a fast-paced public health or revenue-cycle setting with payment collection experience, such as billing, sales, collections, or customer service In lieu of degree and/or experience, ability to satisfactorily demonstrate or role-play required skills professionally Ability to perform basic mathematical calculations Detail-oriented and organized Team player with compassion and excellent customer-service and interpersonal communication skills Ability to multitask and maintain an agile mindset Understanding of insurance contracts, collections, authorizations, and pre-certifications Proficiency with Microsoft Office products and EMR applications Knowledge of medical terminology Knowledge of healthcare regulatory guidelines such as HIPAA, AHCA, and

EMTALA

is desired Bilingual English and Spanish/Creole is preferred Core Competencies Demonstrates expertise in revenue-cycle management, patient registration, and insurance verification while ensuring compliance with healthcare regulations. Proficient in delivering exceptional patient experiences through effective communication and financial responsibility management. Highest-signal resume keywords Patient Access Training Completion Revenue-Cycle Experience Insurance Verification Customer Service Skills Bilingual English and Spanish/Creole ATS Optimization Keywords Hard Skills Financial Screening Payment Collection Basic Mathematical Calculations Medical Terminology Insurance Contracts Understanding Soft Skills Detail-Oriented Organized Compassionate Excellent Interpersonal Communication Ability to Multitask Certifications & Qualifications Patient Access Training Course Industry Keywords HIPAA AHCA EMTALA Public Health Revenue-Cycle Tools & Technologies Microsoft Office EMR Applications #J-18808-Ljbffr Jobtailor