Account Manager

Position Overview

Atrium is seeking an Account Manager on behalf of our client to support customer onboarding, account setup, pricing updates, and operational coordination across multiple systems. This role works closely with internal teams, vendors, and clients to ensure accurate data management and smooth account transitions.

Key Responsibilities

• Set up and maintain customer, vendor, and product records in company systems
• Manage pricing updates, audits, and data accuracy across platforms
• Support onboarding projects, account transitions, and supplier coordination
• Assist with reporting, issue resolution, and process improvements
• Coordinate order activity, account updates, and operational support tasks

Qualifications

• 2+ years of customer service/account management experience
• High school diploma required; additional business or technical coursework preferred
• Experience with Salesforce or similar platforms
• Proficiency in Microsoft Office, including Excel
• Strong organizational, communication, and multitasking skills
• Background in operations support, customer service, or data administration helpful

Additional Details

• Industry experience in manufacturing, healthcare, distribution, or related environments is a plus
• Opportunity to work in a collaborative, fast-paced environment supporting operational efficiency and customer success

Benefits

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

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