Personal Training Manager

Personal Training ManagerThe primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. The Personal Training Manager will achieve these objectives by:Managing and coaching the front-end selling process of the CrunchOne Kickoff.Managing and coaching the delivery of personal training services"Owning" the client journey that a customer takes by engaging with our paid programmingThe Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.Key Accountability: New Client Acquisition [50% of time]Selling directly by performing at least 50% of all CrunchOne KickoffsCoaching, role playing, and guiding the individual personal trainer direct reports on how to sellManaging schedules and directing resources as informed by the various KPI'sKey Accountability: Minimize & Manage Attrition [30% of time]Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days.Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationaleEnsure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reportsKey Accountability: Staff Development [10% of time]Hire, train, and manage the performance of a team of qualified Personal TrainersConduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.Key Accountability: Manage and Communicate Key Performance Indicators [10% of time]Maintain reports and data for clarity into performance of the businessCommunicate takeaways and plans for improvement to General ManagerQualifications & Skills:Knowledge, Skills & Abilities: Knowledge of Personal Training techniques and program designSales, communication, and rapport building skillsKnowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.Ability to adjust and operate all club equipmentExperience in coaching/motivating groupsStrong leadership, interpersonal & communication skillsAbility to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitudeStrong member service focusResponds professionally to requests and inquiries from guests, members, and staffEducation Level: High School Diploma or GED requiredBachelor's Degree preferredCurrent CPRCertifications (One or more of the following): ACSM Certified Personal TrainerACE Personal Trainer CertificationThe Cooper Institute Personal Trainer CertificationIFPA Personal Fitness Trainer CertificationNASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement SpecialistNESTA Personal Fitness Trainer CertificationNFPT Personal Trainer CertificationNSCA Certified Personal Trainer or Certified Strength and Conditioning SpecialistExperience: 1-2 Years as a Personal Trainer preferredPrior management experience in retail/hospitality industry leading 3-10 employees preferredConsultative sales experience preferredPhysical Requirements: Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the publicRegularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 poundsCrunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.