HVAC Warranty Technician

About the Role: We are seeking a skilled and dedicated HVAC Warranty Technician to join our team. The ideal candidate will be responsible for diagnosing and repairing HVAC systems covered under warranty, ensuring that customers receive high-quality service in a timely manner. Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: Honesty, Integrity, and Reliability.
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages
• Secure your financial future – 401(k) with company match
• We invest in your future – leadership training that directly results into bigger career opportunities.

HVAC Warranty Technician Key Responsibilities:

• Perform diagnostic tests and repairs on HVAC systems under manufacturer warranties.
• Inspect and evaluate HVAC systems for potential warranty-related issues.
• Identify and resolve any problems with HVAC equipment that fall within the terms of the warranty agreement.
• Communicate effectively with customers to explain service findings, warranty coverage, and next steps.
• Maintain accurate records of all warranty-related service work performed.
• Work closely with manufacturers and suppliers to ensure proper parts are ordered and warranty procedures are followed.
• Follow all safety protocols and company guidelines while performing repairs.
• Provide recommendations for any system maintenance or upgrades that may improve performance or efficiency.
• Stay updated on industry trends, product updates, and changes in warranty policies.
• Support the customer service team by providing expert knowledge on HVAC warranty concerns.

HVAC Warranty Technician Qualifications:

• High school diploma or equivalent; technical certification in HVAC preferred.
• Two years of experience as an HVAC Technician.
• Strong knowledge of HVAC systems, components, and diagnostic tools.
• Ability to work independently and as part of a team.
• Excellent problem-solving and troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.
• Valid HVAC technician license and appropriate certifications (EPA 608, NATE, etc.).
• Clean driving record and ability to travel to customer locations.

HVAC Warranty Technician Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Join A/C & Plumbing Doctors, where honesty, integrity, and reliability drive our success. A/C & Plumbing Doctors is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.