Brand Specialist

Brand Specialists

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is hiring Brand Specialists! For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters. As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping make fire and water damage "Like it never even happened." Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

As the Brand Specialists, you will be making a difference every day by increasing brand awareness, providing outbound initial marketing services and sharing the SERVPRO story. In this role, you will need to be comfortable meeting new people, have excellent communication skills (in-person and online) and be motivated by sales goals.

Key Responsibilities:

• Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits
• Build, maintain, and strengthen professional relationships with contacts and insurance agents in sales territory by conducting daily marketing calls
• Increase brand awareness by participating in marketing events such as professional associations, lunch-and-learns, customer events, and continuing education (CE) classes
• Utilize marketing software to document daily marketing calls and track all lead activity and opportunities
• Provide management with revenue updates and reports around your assigned sales territory
• Increase sales territory revenue by consistently achieving and exceeding sales territory goals

Position Requirements:

• Bachelor's degree in marketing or business or equivalent experience preferred
• Strong process and results driven attitude
• Experience in the cleaning, restoration, or insurance industry is preferred
• Skills/Physical Demands/Competencies
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law
• Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. Compensation: $22.00 - $24.00 per hour