Solutions Consultant

Drive product adoption and engagement across assigned accounts, helping customers realize measurable value Partner with customers to develop and execute success plans that increase usage and strengthen long-term relationships Deliver impactful enablement through training, consultations, and best‑practice guidance, including GenAI usage Use customer insights and usage data to identify growth opportunities and recommend targeted engagement strategies Build strong customer advocacy through champions, case studies, and testimonials Influence product direction by surfacing customer feedback, use cases, and market insights Lead onboarding and rollout strategies to ensure successful implementation and long‑term adoption Align with Customer Success, Product, and Revenue teams to support growth, retention, and renewal outcomes Requirements 2+ years’ experience practicing law in a top‑tier law firm or in‑house corporate legal team, or 5+ years’ experience in Consulting, Customer Success, or a related SaaS role Proven ability to deliver high‑quality work at pace with measurable outcomes Strong communication and presentation skills, with the ability to engage diverse stakeholders Consultative mindset with the ability to influence customers and guide best practices Self‑motivated and adaptable in a fast‑changing technology environment Experience working cross‑functionally and managing stakeholder feedback effectively Experience working in LegalTech or with legal workflows (nice‑to‑have) #J-18808-Ljbffr Jobtailor